Business Analyst

Embry-Riddle; Daytona Beach (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Embry-Riddle Aeronautical University in Daytona Beach, FL seeks a Business and Information Analyst to provide functional expertise and technical support for the Student Administration system and related software solutions. You will help test patches and upgrades and support implementation of campus-wide reporting.

You will generate reports and queries, troubleshoot system errors, maintain the Production Calendar, and collaborate with leadership as part of the department's leadership team to

Qualifications

• Bachelor’s degree in business, technology, adult education, or related area.
• 1-3 years of work-related experience.

Responsibilities

• Provide functional expertise and technical support for the Student Administration system and related software.
• Perform testing for patches, upgrades, and other program changes.
• Generate reports and queries, troubleshoot system errors, and disseminate best practices.
• Maintain the Production Calendar and support department strategic planning.
• Serve as a technical/functional student record expert campus-wide.

Education

Bachelor’s degree in business, technology, adult education, or related area

Job description

Job Description

Under the guidance of the Associate Registrar for Technology and Compliance, the Business and Information Analyst provides functional expertise and technical support for the Student Administration section of the University’s Student Information System and software solutions used in the department. The position provides testing services for patches, upgrades, and other program changes to the system and technical expertise for implementing and managing software solutions in the department. This position supports academic quality in our teaching and learning environment and participates in department strategic planning meetings as a member of the leadership team. The Business and Information Analyst supports internal technical and reporting needs for leadership and functional areas of the department, and ad-hoc reports for colleagues campus wide. This position works to improve business processes across functional areas by generating reports and queries, analyzing data, troubleshooting system errors, disseminating best practices to keep the student record accurate, and maintaining the comprehensive Production Calendar for the department that keeps staff on task meeting all deadlines. This position works in conjunction with the office’s other Business and Information Analyst to support external technical and reporting needs by serving as a technical/functional student record expert and resource campus wide. Externally they support orientation, academic advising, and faculty ad-hoc reports. This position supports excellence in student services at every opportunity.

About us

For over 100 years, Embry‑Riddle has been the world’s leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next‑generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real‑world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry‑Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Generous Time Off

• Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year.
• You’ll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.

Tuition Coverage

• Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

Retirement Contributions

• ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.

Personal Leave

• Relax with 15 days of personal leave for non‑exempt employees or 18 days for exempt full‑time employees in your first year.

Qualifications

• Bachelor’s degree in business, technology, adult education, or related area.
• Required: 1‑3 years of work‑related experience.

Company Culture

Embry‑Riddle Aeronautical University, we don't just prepare people for the future of aerospace, we help create it. As the world’s leading aviation and aerospace university, Embry‑Riddle is advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next‑generation engineering. Our faculty, researchers and professional staff collaborate with industry leaders, government agencies and innovators to solve real‑world challenges and shape the technologies transforming our world.

We are accelerating research, expanding strategic partnerships and driving discoveries that will define the future of aerospace and STEM. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry‑Riddle will contribute to something bigger than a job. You will inspire future leaders, advance groundbreaking ideas and help shape what’s next. Join us and be part of a community dedicated to innovation, impact and the future of aerospace.

EEO and Diversity

Embry‑Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment.

Embry‑Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities.

Embry‑Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy.

Embry‑Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school‑administered programs or activities.

Embry‑Riddle is committed to fostering a workplace where all individuals are valued and respected.

We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment.

Embry‑Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities.

Embry‑Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy.

Embry‑Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school‑administered programs or activities.