Financial Aid Analyst- Student Support

The Chronicle Of Higher Education, Inc.; Kennesaw (GA); On-site; USD 50,000 - 75,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Financial Aid Analyst to provide data analysis and management for the Office of Student Financial Aid. This role involves implementing process improvements, compliance with federal and state regulations, and effective communication with various entities regarding financial aid.

The ideal candidate will have a Bachelor's degree in a related field and at least three years of experience working in financial aid or a similar environment. Knowledge of relevant regulations and strong analytical skills are essential for success in this position.

Qualifications

• Bachelor's Degree from an accredited institution in Communications, Finance, Statistics, Business or related field.
• Three (3) years related experience in financial aid, post-secondary education, or business.

Responsibilities

• Leads and oversees projects that implement process improvement.
• Collects, analyzes and provides accurate data and reports to support decision making.
• Responsible for the execution and management of individual programs and processes.

Skills

Communication

Problem solving

Project management

Data analysis

Attention to detail

Education

Bachelor's Degree in relevant field

Tools

Microsoft Office Suite

Ellucian Banner Financial Aid Module

National Student Loan Data System

Job description

Financial Aid Analyst – Student Support

Job ID: 299498
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high‑impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice.

Primary Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Provides data analysis, management, and reporting for Office Student Financial Aid (OSFA). Identifies requirements, collects data, and interprets results for Federal and State funded programs. Leads projects and initiates and implements process improvements. Assists in developing and administering policies and procedures, extensive scope and impact of decisions both internal and external contacts, and mission of the department. Ensures compliance with relevant regulatory requirements.

Responsibilities

• Leads and oversees projects that implement process improvement.
• Collects, analyzes and provides accurate data and reports to support decision making and functional activities.
• Assesses and analyzes underlying data elements to identify causes of potential problems and proposes solutions.
• Responsible for the execution and management of individual programs and/or processes.
• Reviews and audits completed work to ensure accuracy and compliance; facilitates training as needed.
• Troubleshoots and maintains quality assurance processes within assigned financial aid area.
• Monitors communications from students to review for possible system and/or training issues.
• Ensures compliance with all federal, state, NCAA, USG and Kennesaw State rules and regulations.
• Contributes and participates in the strategic planning process and future direction of the department/division.
• Works collaboratively with campus‑wide departments and outside entities regarding the implementation of policies and procedures.
• Serves as a point of contact to resolve questions or issues.
• Maintains a master calendar for all OSFA major activity.
• Establishes strategies for effective delivery of program awards.

Required Qualifications

• Educational Requirements: Bachelor's Degree from an accredited institution of higher education in Communications, Finance, Statistics, Business or related field.
• Required Experience: Three (3) years related experience in financial aid, post‑secondary education, or business.

Preferred Qualifications

• Additional Preferred Qualifications: National Association of Student Financial Aid Administrators (NASFAA) Credentials.
• Preferred Educational Qualifications: An advanced degree from an accredited institution of higher education in a related field.
• Preferred Experience: Previous experience with Banner (Ellucian).

Knowledge, Skills & Abilities

• Abilities: Able to handle multiple tasks or projects at one time meeting assigned deadlines; able to understand, research, and resolve complex issues related to various federal and state systems; able to plan, coordinate and complete large‑scale, detail‑oriented projects and events; able to work in partnership with staff, faculty, administrators, federal/state entities, and servicers to ensure student success; able to maintain compliant records of all transactions between the University and outside reporting entities; able to lead compliance efforts involving federal, state, and institutional fin.
• Knowledge: Knowledge of financial aid at the federal, state and institutional levels and stays abreast of changes to state and federal rules/regulations; knowledge of state program rules and regulations for Financial Aid in the State of Georgia; knowledge of Title IV rules and regulations, as they pertain to Federal Student Financial Aid; knowledge of and abides by the regulations of the Family Education Rights and Privacy Act (FERPA).
• Skills: Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills; proficient with computer applications and programs associated with the position (Microsoft Office suite, Ellucian Banner Financial Aid Module, USG GA Modifications to Banner, Common Origination and Disbursement, Central Processing System, Surfer, and the National Student Loan Data System); strong attention to detail and follow‑up skills; strong customer service skills and phone and e‑mail etiquette.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P‑Card).
• This position may travel 1% - 24% of the time.

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job‑based screenings such as motor vehicle report, credit check, pre‑employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=299498&PostingSeq=1