Financial Aid Advisor, Student Support (In-Person)

University of California - Santa Cruz; Santa Cruz (CA); On-site; USD 85,074,000 - 93,298,000; Full time

Benefits offered by this job

Full benefits

Job summary

University of California Santa Cruz seeks a Customer Service Adviser in the Financial Aid and Scholarship Office to assist students and families with financial aid programs. The role involves advising on policy, reviewing applications, verifying information, and supporting award packages at the main campus in a 100% in-person probation period.

After successful probation, a hybrid work option may become available.

Responsibilities

• Provides advice and information to current and prospective students and parents on financial aid policies, procedures, and regulations.
• Analyzes student inquiries, determines relevant issues, and recommends solutions.
• Performs needs analysis and assesses eligibility, recommends adjustments to aid awards.
• Participates in outreach services to prospective students, parents, and the general public.

Job description

University of California Santa Cruz seeks a Customer Service Adviser in the Financial Aid and Scholarship Office to assist students and families with financial aid programs. The role involves advising on policy, reviewing applications, verifying information, and supporting award packages at the main campus in a 100% in-person probation period.

After successful probation, a hybrid work option may become available.