Financial Aid Advisor II: Guide & Plan Student Finances

South University; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA/HSA

Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Paid Time Off

12 Paid Holidays

Domestic partner coverage

Job summary

South University seeks a seasoned Financial Aid Advisor to provide general financial aid guidance to new, continuing, and returning students. You will develop and finalize student financial plans in line with policies and federal/state regulations, guiding students and parents through the application, verification, and document review processes to ensure timely aid processing.

You will work with Admissions to deliver outstanding service, package aid for diverse student groups, and handle ISIR

Qualifications

• Bachelor’s degree or 3+ years of related federal student financial aid experience with a degree is required.
• Financial aid or accounting experience is required.
• Excellent customer service and problem-solving skills are necessary.
• Strong communication and interpersonal skills are essential for advising students and parents.
• Ability to conduct small group presentations and present information clearly.
• Ability to multitask, work independently, and make decisions within guidelines.
• Proficiency with MS Office; experience with Campus Vue/Campus Nexus preferred.

Responsibilities

• Provide general financial aid knowledge and overviews to new and returning students.
• Develop, negotiate and finalize student financial plans per policies and federal/state regulations.
• Guide students and parents through the application process including verification and document review.
• Counsel students on acceptances and other matters related to financial aid plans.
• Collaborate with Admission Representatives to deliver exceptional service to prospective students and families.
• Package aid for new, continuing, re-entry and transfer students.
• Ensure files are complete and aid is disbursed timely.
• Review ISIRs, request documents, and perform verifications as needed.
• Utilize reports to monitor students and prioritize workload.
• Complete required training modules within 30 days of publication.
• Support special projects and other duties as assigned.

Skills

Customer service

Problem solving

Communication

Interpersonal skills

Presentation skills

Multitasking

Education

Bachelor's degree in related discipline

Associate's degree with relevant experience (3+ years)

Tools

MS Office

Campus Vue

Campus Nexus

Job description

South University seeks a seasoned Financial Aid Advisor to provide general financial aid guidance to new, continuing, and returning students. You will develop and finalize student financial plans in line with policies and federal/state regulations, guiding students and parents through the application, verification, and document review processes to ensure timely aid processing.

You will work with Admissions to deliver outstanding service, package aid for diverse student groups, and handle ISIR