Financial Aid Advisor

New Mexico State University; New Mexico; On-site; USD 40,000 - 48,000; Full time

Job summary

New Mexico State University Global Campus seeks three Financial Aid Advisors to serve as the primary resource for financial aid eligibility, compliance, and funding opportunities, while guiding students through federal, state, institutional, and private aid programs.

They review applications, determine eligibility, assist with appeals and academic plans, and support student success across online platforms. Remote work with occasional travel opportunities may be required.

Qualifications

• Associate's Degree plus 2 years of relevant experience or a Bachelor's degree.
• Experience working with adult and online learners.
• Experience in fast‑paced financial aid and student service environments.

Responsibilities

• Serve as the primary resource for financial aid eligibility, compliance, and funding opportunities for NMSU Global Campus students and families.
• Review applications, determine eligibility, assist with appeals and academic plans, and support student success.
• Present federal, state, and scholarship aid information to individuals and groups; lead policy research and training across the NMSU system.

Skills

Adult learners

Online learners

Education

Associate's Degree

Bachelor's degree

Job description

• Remote Locations, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Oct 4 2026 - 23:55 MDT

• 504041
• Remote Locations, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Oct 4 2026 - 23:55 MDT

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Department Contact

Dénise Rodriguez-Strawn, [e-mail]

Internal or External Search

External - Open to all applicants

Advertising Summary

Travel Requirements: Occasional travel and participation in in-person events may be required to support student and program success.

Location Preference: Candidates residing in New Mexico are preferred but not required. This remote position may be performed from most U.S. locations with a dedicated, distraction-free workspace and reliable high-speed internet access.

Work Eligibility: This position is not eligible for employment in CA, CO, IN, NJ, NY, OH, OR, PA, WA, or MN.

New Mexico State University Global Campus seeks three Financial Aid Advisors, Univ. to serve as the primary resource for financial aid eligibility, compliance, and funding opportunities while providing guidance on federal, state, institutional, and private aid programs, reviewing applications, determining eligibility, assisting with appeals and academic plans, and supporting student success.

Position Details

Position Title: Financial Aid Advisor

College/Division: NMSU Global Campus

Department: 440100-NMSU GLOBAL

Location: Remote

Offsite Location (if applicable): Alternative Work Arrangement may be an option.

Target Hourly/Salary Rate: $43,908.80; Commensurate with Experience.

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule

Job Duties and Responsibilities

Provides NMSU Global Campus support and guidance as a student’s single point of contact for all matters related to financial aid opportunities, including but not limited to federal grants, loans, work study, and state, institutional and private scholarships. Follows federal and state regulations and NMSU policies and procedures in the review and analysis of financial aid applications. Acts as an NMSU Global Campus advisor to students, potential students and families, enforces regulations and policies, serves on appeal committee, creates academic plans for students with Satisfactory Academic Progress (SAP) issues and recommends solutions on how to improve their status. Effectively presents federal, state and scholarship aid information to individuals, small and large groups. Leads policy research, implementation, documentation, and training of entire NMSU system.

Qualifications

Required Education and Experience: Associate's Degree + 2 years of relevant experience or a Bachelor's degree.

Preferred Qualifications

• Experience with adult and online learners.
• Experience working in fast‑paced financial aid and student service environments

Technical Connectivity Requirements

For roles that use call systems or provide synchronous support, employees must maintain a stable, low‑latency internet connection capable of supporting continuous voice communications without interruption. Wired Ethernet is strongly preferred due to its reliability and call quality. Equivalent wired or business‑grade connections may be acceptable if they meet all performance and stability requirements. These requirements are subject to reasonable accommodation in accordance with applicable law. Consumer Wi‑Fi‑only connections (without a hardwired device connection) are not accepted.

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.

Recruitment Summary

NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic‑serving institution (HSI), a minority‑serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education.

NMSU Global Campus provides flexible, career‑focused online education that helps our students transform their lives – and the lives of the people they love – through over 70 degree and certificate programs, skill‑building microlearning courses, and career and talent development.

Located in Las Cruces, NM, New Mexico State University's 900‑acre main campus is located at the crossroads of I‑10 and I‑25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard‑working students and dedicated faculty and staff. The campus is situated “on the hill” above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two‑year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

Special Instructions to Applicants

The electronic application is the official document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.

EEO Statement

New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non‑merit factor.

Requesting an Accommodation

Individuals with disabilities are encouraged to apply. In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and New Mexico State University policy, if you have a disability and would like to request an accommodation in order to apply, interview, or complete onboarding for a position with New Mexico State University, or if you cannot use the online application system, please visit our Accessibility & Accommodations page to initiate an accommodation request