Financial Aid Advisor

South Piedmont Community College; Monroe, Northern (NC, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance (NC State Health Plan

State retirement benefits

Paid time off

Cafeteria plan

Job summary

South Piedmont Community College is seeking a Financial Aid Advisor to provide high-quality service to students and employees, advising on available financial aid programs and assisting with applying for aid and scholarships.

The role emphasizes student outreach, presentations, and coordination of FAFSA completion events, with occasional evenings and weekend work to support college events and community programs.

Qualifications

• Effective written and oral communication skills.
• Ability to communicate financial aid information clearly to individuals and groups, including through presentations.
• Proficiency in Microsoft Office.
• Ability and willingness to work a flexible schedule, including occasional evenings and weekends, to support outreach, presentations, and college events.

Responsibilities

• Assist financial aid applicants in understanding the application process for Pell Grants, College Work-Study, state need-based scholarships, general scholarships, and other sources of financial assistance.
• Assist students with the FAFSA, related materials, and financial aid information in person, by telephone, and by email.
• Plan, coordinate, and conduct student outreach activities for prospective and current students, parents, and community members.
• Develop and deliver clear, engaging financial aid presentations, workshops, orientations, and FAFSA completion events for individual and group audiences.
• Represent the Financial Aid Office at college recruitment and retention events, high school visits, community programs, and other outreach activities.

Skills

Written and oral communication

Public speaking

Tools

Microsoft Office

Job description

The Financial Aid Advisor is a full-time position located on both the OCH and LLP Campuses in Monroe and Polkton, NC. Under the direction of the Director of Financial Aid and Veterans Affairs, the Financial Aid Advisor provides high-quality service to students and employees to achieve a high standard of excellence and innovation in support services.
The Financial Aid Advisor serves as a point of contact for students and parents, advises them on the financial aid programs available at South Piedmont, and assists students with applying for financial aid and scholarships.

Student outreach and financial aid presentations are core functions of this position. Most outreach will occur during normal business hours; however, the selected candidate must be able and willing to work occasional evenings and weekends in response to college, school, and community event requests.
Comprehensive Benefits Package to include health insurance with the NC State Health Plan for Teachers and State Employees, retirement benefits through the NC Retirement System, Paid Time Off, and a supplemental cafeteria plan.

• Assist financial aid applicants in understanding the application process for Pell Grants, College Work-Study, the state need-based scholarship program, general scholarships, and other sources of financial assistance available to students at the college
• Assist students with the Free Application for Federal Student Aid ( FAFSA ), related materials, and financial aid information in person, by telephone, and by email
• Plan, coordinate, and conduct student outreach activities for prospective and current students, parents, and community members
• Develop and deliver clear, engaging financial aid presentations, workshops, orientations, and FAFSA completion events for individual and group audiences
• Represent the Financial Aid Office at college recruitment and retention events, high school visits, community programs, and other outreach activities
• Maintain schedule flexibility to support outreach and presentations held during normal business hours and, occasionally, during evenings and weekends
• Assist in the collection and review of verification data, as directed by the Director of Financial Aid
• Attend workshops and seminars on financial aid as requested
• Maintain the confidentiality of student records and other pertinent information
• Provide excellent customer service to students and co-workers
• Assist other areas of Strategic Enrollment Management as needed
• Demonstrate enthusiasm, creativity, teamwork, and the ability to work effectively with a diverse student population
• Demonstrate personal and professional integrity and the ability to self-start
• Perform various other duties as assigned

Required Qualifications

• Effective written and oral communication skills
• Ability to communicate financial aid information clearly to individuals and groups, including through presentations
• Proficiency in Microsoft Office
• Ability and willingness to work a flexible schedule, including occasional evenings and weekends, to support outreach, presentations, and college events

Preferred Qualifications

• College financial aid experience
• Public speaking experience
• Flexibility and a willingness to change; open-mindedness, fairness, and the ability to see multiple perspectives.

Special Conditions Eligibility Summary

South Piedmont Community College provides equal employment opportunities to all applicants and employees based on job related criteria without reference to race, color, national origin, religion, gender, age, disability, genetic information, or any other legally protected classification. Applicants are requested to complete questions at the end of the online application process that are strictly voluntary. Answers to these questions will not be provided to the hiring manager, selection committee, or any other employees of South Piedmont other than the Human Resources Office. The Human Resources Office uses this information to maintain accurate confidential records on the composition of each applicant pool. If you require accommodation due to a disability in order to complete the application process, please make your request to the Human Resources Office.