Financial Aid Advisor

Florida National University; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Tuition waiver

Tuition reimbursement

401(k)

401(k) matching

Life insurance

Job summary

Florida National University seeks a Financial Aid Advisor to guide applicants and families through the aid process, determining eligibility under federal, state, and institutional requirements. The role requires up-to-date knowledge of FAFSA, FERPA, and related policies to ensure compliant, accurate aid decisions.

Responsibilities include advising students, maintaining awareness of deadlines, and collaborating with admissions and registrars to support student funding.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• Experience in financial aid is preferred.
• Fluency in English required; Spanish language proficiency is a plus.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Advise financial aid applicants and families through the application process and determine eligibility under federal, state, and institutional guidelines.
• Maintain up-to-date knowledge of federal/state regulations, deadlines, and school policies as they apply to financial aid.
• Ensure compliance with FERPA, FAFSA-related regulations, and other privacy and funding rules while handling sensitive information.
• Recalculate and adjust financial aid awards when a student’s eligibility changes.
• Communicate clearly with students, families, and campus partners to provide guidance and resolve questions.

Skills

English language fluency

Spanish language proficiency

Communication skills

Education

Associate degree

Bachelor's degree preferred

Job description

Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction.

Major Responsibilities:

The Financial Aid Advisor provides guidance to financial aid applicants and their families throughout the application process. Determines eligibility within the parameters of institutional, state and federal requirements.

Specific Duties and Responsibilities:

1. Reads, interprets, and ensures compliance with federal and state regulations, deadline and school policies as they apply to federal, state and institutional student aid.
2. Keeps up to date with the FSA handbook; electronic announcements, and Dear Colleagues letters at IFAP website.
3. Provides advising throughout the financial aid process to current students and their families. a. Ensures students and their families are receiving the best possible student-focused support and service.
4. Must have a thorough knowledge of available types of financial aid, scholarships and general student eligibility criteria.
5. Exercises independent judgment in the management of operational details of financial aid process including but not limited to: a. Reviews incoming financial aid application and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA. This requires knowledge of not only federal financial aid regulations but IRS tax laws relate to federal student financial aid. b. Completes assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions. c. Exercises great attention to detail when completing assignments as error in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school’s reputation or loss of institutional eligibility. d. Has the authority to recalculate and make adjustments to financial aid awards when student’s eligibility changes.
6. Maintains knowledge of policies of other departments (admission, registrar, student account, etc.) and understand the impact of them on a student’s financial aid eligibility
7. Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation an identify potential solutions to issues
8. Maintains student confidentiality in accordance with FERPA regulations.
9. Performs special projects assigned either by the Financial Aid Officer or Campus Dean.
10. Attends and completes financial aid webinars, courses, conferences assigned by the FA Director/Assistant/Officer.
11. Responds to communications (email/voicemail) on a daily basis.
12. Attends and participates in the Financial Aid Annual Meeting.
13. Participates in the self-studies and committees conducted by the University.
14. Supports and participates in University’s Commencement Ceremonies.
15. Performs other duties as assigned.
16. Participate in the new students’ orientation.
17. Ensure they are in compliance with Title IX of Education Amendments Act of 1972. Follows all FNU Policies, Procedures, Rules and Regulation and the FNU Code of Ethics. As well as, Title IX, Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations. Reads, understands and complies with the University’s mission, the catalog, the University’s policies and procedures, the Staff Handbook and institutional effectiveness process.

Must pass credit check, background test and pre-employment drug screening.

Education & Experience Requirements:

• Associate-level degree. Bachelors strongly preferred.
• Experience in financial aid.
• English language fluency
• Spanish language proficiency
• Strong communication and interpersonal skills. Team player with strong work ethic who takes initiative.

Job Type

Full-time.

Location

Main Campus: 4425 W. Jose Regueiro (20th) Avenue, Hialeah, Florida 33012

Schedule:

Monday to Friday

Working Conditions

General office working conditions. Noise level is at normal office capacity.

Physical Demands

The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee may be required to frequently and for extended periods of time, sit; stand; walk; use hands to handle and feel objects; reach with hands and arms; climb stairs. This position requires the ability to see, hear, and operate a computer keyboard and standard office equipment. The employee must lift and/or move up to (10) pounds and occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. The employee must travel to other campuses, as needed and/or required.

Safety Hazard of the Job

Minimal Hazards.

Benefits:

• Health insurance (medical, dental, vision)
• Paid Time Off
• Tuition waiver
• Tuition reimbursement
• 401(k)
• 401(k) matching
• Life insurance

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all tasks, duties, skills and/or responsibilities required for this position in each Campus at all times. Tasks, duties, skills, and/or responsibilities may vary from individual to individual, campus to campus and over time, depending upon various factors. These are general guidelines for this position.