Financial Advocate - Dothan, AL (Murphy Mill)

Five Star Credit Union; Newton Springs (AL); On-site; USD 30,000 - 39,000; Full time

Job summary

Five Star Credit Union in Dothan, AL is seeking a Financial Advocate to build and strengthen member relationships. The role focuses on helping members open a variety of products and services while delivering outstanding service in a fast-paced sales and service environment.

You will handle card disputes, assist with electronic devices, and conduct outbound calls to deepen relationships. Previous experience in a financial institution is preferred; there are two openings, at Murphy Mill and a

Qualifications

• Understanding of Credit Union operations, products and services.
• Excellent computer and technology skills.
• Strong communication and ability to multi-task in a fast-paced service environment.
• Previous sales/service experience in a financial institution preferred.

Responsibilities

• Develop and deepen member relationships.
• Assist members with opening products and services.
• Process card disputes and assist with electronic devices.
• Make outbound sales calls to members.
• Perform other tasks to deepen relationships.

Skills

Communication skills

Tech skills

Team player

Sales experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Financial Advocate - Dothan, AL (Murphy Mill)

Full Time Sales Dothan, AL, US 1 Attachments

Salary Range: $22.27 To $27.84 Hourly

The Financial Advocate focuses on developing and enhancing member relationships. This position assists members with opening a wide variety of products and services, processing card disputes, assisting with electronic devices, outbound sales calling, and other tasks to further deepen relationships.

The successful candidate must possess a good understanding of Credit Union operations, products and services, and related legal and regulatory requirements. He/She must be well organized and able to multi-task in a fast-paced sales and service environment. They must possess excellent computer and technology skills, communication skills, and have the ability to work effectively in a team environment.

Previous experience in a sales and service environment within a financial institution is preferred.

There are 2 openings. One position will serve our members at the Murphy Mill Financial Center in Dothan, AL. The other will float between our Southeast Alabama Market with the Murphy Mill Financial Center as the home center.

Salary range is dependent upon experience: pay starts at $22.27 and may increase with qualifying experience.

At Five Star Credit Union, all team members work toward a common purpose to Brighten the Financial Future of the Communities We Serve. Each employee supports our members by promoting and offering relevant services and products to meet their diverse needs. We deliver outstanding service by embracing our core values of Integrity, Collaboration, Accountability, Passion, and Self-Improvement.