Financial Advocate - Enterprise, AL

Five Star Credit Union; Alabama; On-site; USD 30,679 - 38,352; Full time

Job summary

Five Star Credit Union is seeking a dedicated member services representative for their Enterprise Financial Center in Enterprise, AL. In this role, you will assist members with various products and services, process card disputes, and engage in outbound sales initiatives. Ideal candidates will have a solid understanding of Credit Union operations, strong communication skills, and be well-organized in a busy environment. Competitive hourly rate starting at $22.27, increasing with experience.

Qualifications

• Good understanding of Credit Union operations, products, and legal requirements.
• Well organized and able to multi-task in a fast-paced sales and service environment.
• Excellent computer and technology skills.

Responsibilities

• Assist members with opening a wide variety of products and services.
• Process card disputes.
• Assist with electronic devices.
• Conduct outbound sales calling.
• Deepen member relationships through additional tasks.

Skills

Credit Union operations understanding

Organization and multitasking

Computer and technology skills

Communication skills

Teamwork

Sales and service experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $22.27 To $27.84 Hourly

Responsibilities

• Assist members with opening a wide variety of products and services
• Process card disputes
• Assist with electronic devices
• Conduct outbound sales calling
• Further deepen member relationships through additional tasks

Qualifications

• Good understanding of Credit Union operations, products and services, and related legal and regulatory requirements
• Well organized and able to multi-task in a fast-paced sales and service environment
• Excellent computer and technology skills
• Strong communication skills
• Ability to work effectively in a team environment
• Previous experience in a sales and service environment within a financial institution is preferred

This position will serve our members at the Enterprise Financial Center in Enterprise, AL.

Salary range is dependent upon experience: pay starts at $22.27 and may increase with qualifying experience.