Financial Advisor Support Specialist

Raymondjames; Winston-Salem (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

Raymond James in Winston-Salem seeks a Registered Client Service Associate to support financial advisors and clients with high‑touch administrative help. The role emphasizes clear communication across phone, email, in‑person, and virtual channels, plus organizing multiple tasks in a fast-paced environment.

You will onboard new clients, open accounts, manage documentation, monitor cash and transfers, prepare reports, maintain CRM records, and assist with client events and training to stay current

Qualifications

• High school diploma or equivalent required; securities industry experience preferred.
• SIE license required or equivalent if exempt/grandfathered.
• Strong communication and data entry skills.

Responsibilities

• Serves as first contact to service a high volume of daily interactions, including basic inquiries, quotes and scheduling meetings for clients on phone, in-person, virtually and via mailings.
• Provides crucial support to financial advisors and branch office both independently and within a team.
• Onboards new clients, opens new client accounts and researches client and security information using internal databases and technologies.
• Ensures client information and documentation are current with firm and industry requirements, rules and regulations.
• Processes and monitors asset transfers to ensure assets and cost basis are received.
• Monitors cash awaiting investment, runs weekly cash/cash equivalent reports, and contacts clients with investment opportunities.
• Reviews and responds to corporate actions and client account alerts.
• Prepares financial reports, spreadsheets and materials for client meetings.
• Inputs orders and rebalances portfolios on behalf of the Financial Advisors.
• Creates and maintains records in CRM systems and other files.
• Assists Financial Advisors with marketing events and client seminars.
• Engages in training and development to stay current on firm policies and procedures.
• Performs other duties as assigned.

Skills

CRM software

Excel reporting

Customer service

Communication

Organizational skills

Problem solving

Education

High School Diploma or equivalent

SIE

Tools

CRM software

Microsoft Excel

Office Suite

Job description

Raymond James in Winston-Salem seeks a Registered Client Service Associate to support financial advisors and clients with high‑touch administrative help. The role emphasizes clear communication across phone, email, in‑person, and virtual channels, plus organizing multiple tasks in a fast-paced environment.

You will onboard new clients, open accounts, manage documentation, monitor cash and transfers, prepare reports, maintain CRM records, and assist with client events and training to stay current