Finance Reconciliation Specialist — Operational Excellence

Synovus; Columbus (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Synovus is seeking a detail-oriented Reconciliation Operations Specialist to ensure the accuracy and integrity of financial records across various accounts. The role requires strong problem-solving abilities and collaboration across multiple business units, with a focus on timely resolution of account discrepancies.

The position offers opportunities to train and mentor colleagues, participate in process improvements, and uphold compliance with policies and risk management requirements in a

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• Experience in account reconciliation, accounting operations, financial services, or a related field
• Strong analytical, research, and problem-solving skills
• Knowledge of General Ledger reconciliation processes and financial controls
• Ability to manage multiple priorities while meeting deadlines
• Excellent verbal and written communication skills
• Proficiency with Microsoft Excel and financial/accounting systems
• Ability to work independently and collaboratively in a fast-paced environment

Responsibilities

• Perform reconciliations for General Ledger, Deposit, Loan, Finance, Mortgage, Trust, and Securities accounts.
• Investigate, research, and resolve account discrepancies and exceptions in a timely manner.
• Ensure reconciliations and exception resolution activities are completed within established SLAs.
• Collaborate with internal departments and business partners to resolve outstanding items and follow escalation procedures when necessary.
• Process and maintain non-monetary transactions within the General Ledger and other financial systems.
• Identify, analyze, and clear discrepancies discovered through balancing and reconciliation processes.
• Serve as a subject matter expert and escalation resource for complex reconciliation issues.
• Train, mentor, and support team members to ensure accuracy, consistency, and operational efficiency.
• Review and verify reconciliation sign-off documentation to ensure all accounts are balanced and appropriately documented.
• Prepare, review, and distribute corrective adjustments and supporting documentation as required.
• Participate in periodic reviews of department procedures, policies, and documentation to ensure compliance and effectiveness.
• Recommend and support process improvement initiatives that enhance efficiency, quality, controls, and customer service.
• Maintain compliance with all applicable policies, procedures, regulations, and risk management requirements.
• Identify and elevate operational, compliance, or financial risks in a timely manner.
• Support a team-oriented environment by assisting colleagues and contributing to departmental goals.
• Perform additional duties and special projects as assigned

Skills

Analytical thinking

Research skills

Time management

Communication skills

Multitasking

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

Excel

Accounting systems

Job description

Synovus is seeking a detail-oriented Reconciliation Operations Specialist to ensure the accuracy and integrity of financial records across various accounts. The role requires strong problem-solving abilities and collaboration across multiple business units, with a focus on timely resolution of account discrepancies.

The position offers opportunities to train and mentor colleagues, participate in process improvements, and uphold compliance with policies and risk management requirements in a