Finance & Insurance Manager

Romain Cross Pointe Auto Park; Evansville (IN); On-site; USD 45,000 - 75,000; Full time

Job summary

Romain Cross Pointe Auto Park in Evansville, IN is seeking an experienced Finance and Insurance (F&I) Manager to lead all aspects of dealership finance turnover and product sales. You will work with the sales team to ensure timely processing and strong lender relationships.

You will process deals within 24 hours, promote leasing options, and maintain high standards of customer service while ensuring compliance and accurate paperwork.

Qualifications

• Minimum of five (5) years prior new car dealership floor sales or F&I sales experience.
• Energy and communication skills for a fast-paced, detail-oriented leadership style.
• Some college experience; business degree highly preferred.
• Ability to speak well in one-on-one and small group presentations.
• Must possess or acquire and maintain a license to sell insurance in Indiana.
• Thorough knowledge of customer service excellence and dealership sales industry.

Responsibilities

• Process all retail sales through our accounting department within 24 hours.
• Sell all dealership products; coordinate with sales staff for turnover.
• Meet or exceed budgeted per car F&I income.
• Maintain relationships with lending institutions.
• Check paperwork for title, liens, taxes before submitting to Accounting.
• Provide weekly F&I reports to Management and the President.
• Monitor daily F&I performance of Sales Consultants.
• Review performance with sales team after each sale.
• Promote new and used car leasing as a viable option.
• Acquire or maintain insurance licenses.
• Monitor daily sales logbook and follow-up with customers not turned over to F&I.
• Promote F&I turnover; advise management on turnovers.
• Follow up on Buy Here Pay Here contracts when payments are late.
• Commit to quality and participate in Quality Improvement Process.
• Attend at least 10 hours of Quality Training.

Skills

Five years sales/F&I experience

Strong energy and communication

Leadership in fast-paced environment

License to sell insurance (Indiana)

Education

Some college coursework; business degree preferred

Job description

Description

JOB DUTIES (with %)

Primary Responsibilities – 50%

• Process all retail sales through our accounting department as soon as they are received and completed, no longer than twenty-four (24) hours before processing.
• Attempt to sell all products provided by the dealership to our customers. Work closely with our sales staff to solicit their cooperation in proper customer turnover and deal processing. Dealership requires 100% turnover to the Finance Department.
• Meet or exceed our budgeted per car F&I average income levels, before chargebacks.
• Continue to develop our dealership relationship with the various lending institutions with which we do business.
• Check all paperwork for correct title, lien information, taxes, etc. prior to submitting to our Accounting Department.
• Provide weekly F&I reports to the Management Team and the President. Meet with the Management Team weekly to review F&I progress.
• Monitor daily, through our F&I evaluation forms and processes, how each Sales Consultant is performing in this area.
• Review salesperson’s performance individually with all sales consultants after each sale to identify strengths and weaknesses and keep the sales team focused on selling and F&I turnover.
• Actively promote new & used car leasing. Leasing will be made a viable option for each transaction.

Secondary Responsibilities – 40%

• Acquire or maintain licenses for selling insurance.
• Check the daily sales logbook in order to stay up to date on current vehicle sales. Monitor customers who have not been turned over to F&I, and request information from the Sales Consultant in order to properly handle that customer by phone or in person, if possible.
• Live F&I turnover is desirable for the most efficient F&I results. Monitor and advise the Management Team of phone turnovers versus in-house turnovers, when submitting your daily F&I report.
• Follow up on collection of Buy Here, Pay Here contracts, when the payments are not made on schedule.

Quality – 10%

• Personally commit to quality in all aspects of work. Participate in and promote the established Quality Improvement Process (QIP) for continuous improvement. Participate on teams to research, measure and correct problems and to strive for process improvement. Communicate, exemplify and implement the Company’s Mission Statement, Vision Statement, Values, and Philosophy.
• Attend at least ten (10) hours of Quality Training.

Requirements

PREREQUISITE EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES &/OR COMPETENCIES

1. Minimum of five (5) years prior new car dealership floor sales or F&I sales experience.
2. Past job experience must confirm a high level of energy and communication as well as the ability to work in a fast paced and detail oriented style of leadership.
3. Some college experience is required and a degree in business is highly preferred.
4. Must possess the ability to speak well in both one-on-one and small group presentation settings.
5. Must possess or acquire and maintain a license to sell insurance in the state of Indiana.
6. Must have a thorough knowledge of customer service excellence and be able to deal effectively with customers in all situations.
7. Must possess expert knowledge of the new car dealership sales industry.