Finance Admin & Customer Success Partner - Flexible Hours

Group 1 Automotive; Orleans, Northern (MA, KY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match + Employee</

Paid Time Off (vacation & sick days)

Employee Vehicle Purchase Program

Career growth opportunities within a 〈

Fortune 250 company

Job summary

Group 1 Automotive's Ira Toyota of Orleans, part of a Fortune 250 leader, is seeking a Finance Admin Partner to join our team. In a state-of-the-art facility with strong compensation and career growth, you will support customers through the financing process and coordinate internal resources.

The role requires customer-facing sales experience, excellent communication, attention to detail, and flexibility to work evenings and weekends.

Qualifications

• Customer-facing sales experience in automotive environment preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-oriented mindset.
• Comfortable with dealership technology.
• Experience with contracts or documentation-heavy roles is a plus.
• Flexible schedule including evenings and weekends.

Responsibilities

• Assess and validate customer needs to ensure satisfaction.
• Coordinate internal resources to meet expectations.
• Communicate customer concerns and interactions across processes.
• Lead documentation planning with objectives, KPI targets, and milestones.
• Advocate for the customer to ensure a smooth transaction.
• Prioritize tasks to maximize productivity.
• Represent Orleans Toyota technology and solutions.

Skills

Customer-facing sales experience

Strong customer service and沟通 skills

Job description

Group 1 Automotive's Ira Toyota of Orleans, part of a Fortune 250 leader, is seeking a Finance Admin Partner to join our team. In a state-of-the-art facility with strong compensation and career growth, you will support customers through the financing process and coordinate internal resources.

The role requires customer-facing sales experience, excellent communication, attention to detail, and flexibility to work evenings and weekends.