Final Mile Fleet Manager: Driver Performance & Routing

ISU Research Park; Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Job summary

ISU Research Park is seeking a Dedicated Final Mile Fleet Manager in Des Moines to lead a team of drivers, optimize routes, and meet delivery requirements. The role emphasizes coaching, safety, and achieving company goals, with a Monday–Friday schedule and occasional additional login in the evening for routing updates.

The ideal candidate will have a four-year degree in Transportation and Logistics and proven ability to manage driver performance, maintain payroll records, and ensure on-time

Qualifications

• Four-year degree in Transportation and Logistics or related field is preferred.
• Strong computer skills and keyboard proficiency.
• Ability to work in a fast-paced environment and handle stress.
• Attention to detail and strong problem-solving abilities.
• Excellent interpersonal and communication skills.
• Courteous yet assertive telephone manner.

Responsibilities

• Accept orders, optimize routes, and plan delivery schedules for productivity.
• Dispatch loads to drivers with clear requirements and routing.
• Arrange additional labor for deliveries when needed.
• Track drivers to ensure on-time delivery performance.
• Communicate with drivers and customers to resolve issues.
• Notify customers of changes impacting expectations or loads.
• Promote safety and adhere to hours-of-service rules.
• Support driver retention by understanding needs and keeping drivers motivated.
• Identify and resolve performance issues through driver evaluations and meetings.
• Resolve conflicts regarding home time, pay, equipment, and loads.
• Maintain and submit weekly driver payroll records.
• Enforce company policies and maintain driver performance records.
• Schedule equipment maintenance as required and oversee moffett forklift operations.
• Participate in driver training and onboarding on required procedures.
• Other duties as assigned.

Skills

Driver management

Route optimization

Coaching & leadership

Safety compliance

Education

Four-year degree in Transportation and Logistics

Job description

ISU Research Park is seeking a Dedicated Final Mile Fleet Manager in Des Moines to lead a team of drivers, optimize routes, and meet delivery requirements. The role emphasizes coaching, safety, and achieving company goals, with a Monday–Friday schedule and occasional additional login in the evening for routing updates.

The ideal candidate will have a four-year degree in Transportation and Logistics and proven ability to manage driver performance, maintain payroll records, and ensure on-time