Filipino Elder Advocate & ADRN Specialist

Homage-Senior-Services; Everett (WA); On-site; USD 34,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Critical illness insurance

Paid holidays

Vacation leave

Sick time

401K plan

Job summary

Homage-Senior-Services is seeking an ADR Specialist/Filipino Elder Advocate to connect seniors and disabled adults with services, including interpretation and coordination of benefits. The role involves many in-person client interactions across Snohomish County sites, with some administrative and outreach responsibilities.

You will assist with screenings, referrals, and follow-ups, and work at a Multicultural Senior Center part of the weekly schedule to support meals and activities for diverse

Qualifications

• Two years paid experience providing direct human services.
• Excellent customer service skills and ability to relate well with diverse populations.
• Ability to communicate, read and write proficiently in English and Tagalog.
• WA Driver’s License and current auto insurance.
• Technology-literate and confident learning new databases/systems; proficient with Microsoft Office.

Responsibilities

• Provide detailed information by phone on services and benefits; direct callers to appropriate services.
• Maintain metrics, documentation, and outcomes to ensure compliance with contracts.
• Provide initial screening and needs assessments to older adults and people with disabilities.
• Assist callers and clients with obtaining services and benefits; facilitate referrals.
• Follow-up with DSHS staff on case status and outcomes; coordinate with financial workers.
• Manage caseload of 60 assistance cases including non-English speakers.
• Assist with scheduling activities and meal services at the Multicultural Senior Center.
• Provide interpreter services and translations for ADR staff and other programs.
• Participate in training to improve skills and expand expertise.
• Conduct presentations about Homage programs to Snohomish County organizations.

Skills

Customer service

Bilingual English/Tagalog

Communication

Organizational skills

Problem-solving

Microsoft Office

Education

Bachelor’s degree in human services

Tools

Microsoft Office Suite

Job description

Homage-Senior-Services is seeking an ADR Specialist/Filipino Elder Advocate to connect seniors and disabled adults with services, including interpretation and coordination of benefits. The role involves many in-person client interactions across Snohomish County sites, with some administrative and outreach responsibilities.

You will assist with screenings, referrals, and follow-ups, and work at a Multicultural Senior Center part of the weekly schedule to support meals and activities for diverse