File Clerk/Backup Receptionist

LA Injury Attorneys; Burbank (CA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Competitive benefits package

Team-oriented environment

Job summary

LA Injury Attorneys is a dynamic Burbank based personal injury law firm seeking a File Clerk/Backup Receptionist for immediate consideration.

The role requires strong computer skills, organization, and the ability to handle multiple tasks in a fast-paced environment. Bilingual Spanish abilities are essential to serve the predominantly Hispanic client base. The position offers competitive pay and benefits, with opportunities to grow within a team‑oriented firm.

Qualifications

• Strong working knowledge of Microsoft Office 2010 (Word, Excel) and typing speed of at least 65 WPM.
• Excellent organizational and time management skills.
• Ability to multitask in a busy, fast-paced environment.
• Physical ability to lift up to 15 pounds for files and documents.
• Spanish speaker (must) due to client base.
• Excellent oral and written communication skills.
• Team player with a service attitude and relationship-building skills with attorneys, staff, and the public.

Responsibilities

• File physical and electronic records in alphabetical or numerical order.
• Maintain database records and retrieve files/documents as needed.
• Answer multiple phone calls, complete initial intakes, and send referrals via email or telephone.
• Sort, scan, copy, fax, label, and enter data into the case management system.
• Close files and prepare related correspondence.
• Mail payments to providers and arrange for clients to receive settlement checks.
• Greet clients and direct them to staff with a courteous, professional demeanor.

Skills

Microsoft Office 2010

Typing 65 WPM

Organizational skills

Time management

Multitasking

Oral and written communication

Team player

Overtime flexibility

Spanish speaker

FileVine

Tools

FileVine

Job description

LA Injury Attorneys is a dynamic Burbank based personal injury law firm seeking a File Clerk/Backup Receptionist for immediate consideration.

Qualifications

• Valid driver’s license, own transportation, and authorization to work in the United States full-time.
• Strong working knowledge of Microsoft Office 2010 (Word, Excel), Adobe PDF, and a typing speed of at least 65 words per minute.
• Excellent organizational and time management skills.
• Ability to multitask in a busy, fast‑paced environment.
• Physical ability to lift up to 15 pounds to move files and documents.
• Experience with FileVine case management program is preferred.
• Spanish speaker (must), as the client base is primarily Hispanic.
• Excellent oral and written communication skills.
• Team player with a service attitude and strong relationship‑building skills with attorneys, staff, and the public.
• Flexible to work overtime when required.

Responsibilities

• File physical and electronic records in alphabetical or numerical order.
• Maintain database records and retrieve files/documents as needed.
• Answer multiple phone calls throughout the day, complete initial intakes, and send referrals via email or telephone.
• Sort, scan, copy, fax, label, and enter data into the case management system.
• Close files and prepare related correspondence.
• Mail payments to providers and arrange for clients to receive settlement checks.
• Greet current and prospective clients, direct them to staff, and provide a courteous, professional demeanor.

Compensation

$18.00 - $21.00 per hour

We offer a competitive salary, outstanding benefits package, and a team‑oriented environment.