Field Water & Wastewater Service Technician

United Flow Technologies; Billings (MT); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Peak Water Services is seeking a Service Technician to assist customers and staff by inspecting, maintaining and repairing water and wastewater systems. You will travel to customer sites across Montana, Wyoming, and North Dakota, with some overnight travel up to 30% of the time.

Duties include troubleshooting, preventive maintenance, and documenting actions. You must have a high school diploma or equivalent, be able to use standard office software, and possess mechanical or electrical repair

Qualifications

• High school diploma or equivalent required.
• General business software and hardware (Microsoft Office, Google Docs, Excel, Adobe Acrobat, smartphones/tablets, laptops) proficiency.
• Small to medium water/sewer utility systems knowledge preferred.
• Experience in mechanical, electrical, construction, or related fields required.
• DOT medical card and unrestricted driver's license with clean MVR.
• Ability to work outdoors in varying weather and adhere to safety standards.

Responsibilities

• Analyze customer or company needs to serve existing accounts.
• Study customer requirements, order equipment, troubleshoot and test to establish a plan.
• Maintain rapport by addressing complaints and proposing improvements.
• Engage in problem-solving and critical thinking for unique projects and processes.
• Ensure equipment is accounted for and maintained; perform preventative maintenance and repairs.
• Document service actions with forms, reports, and logs using MOXO, Service Pro, and MS Office.
• Update knowledge by participating in training and reading professional publications.
• Perform other duties as assigned by management.

Skills

Customer service

Troubleshooting

Safety awareness

Physical stamina

Education

High school diploma or equivalent

Tools

MOXO

Service Pro

Microsoft Office

Google Docs

Excel

Adobe Acrobat

Job description

Peak Water Services is seeking a Service Technician to assist customers and staff by inspecting, maintaining and repairing water and wastewater systems. You will travel to customer sites across Montana, Wyoming, and North Dakota, with some overnight travel up to 30% of the time.

Duties include troubleshooting, preventive maintenance, and documenting actions. You must have a high school diploma or equivalent, be able to use standard office software, and possess mechanical or electrical repair