Field Water Treatment Account Manager – NYC Growth

Tower Water; New York (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401K (with employer matching)

PTO and paid holidays

Health benefits

Life insurance

Short term disability

Pre-tax benefit options

Tools provided

Certification costs paid

Professional development

Other perks

Job summary

Tower Water in the New York City metro seeks an accounts manager to oversee Fortune 500 clients, schedule service visits, and provide water treatment expertise.

The role requires a technical Associate degree, NY 7G license (or equivalent), valid driver's license, and strong communication. Travel within NYC is expected; compensation includes salary, 401K, PTO, health benefits, life insurance, and professional development.

Qualifications

• Associate degree-Technical (minimum); Environmental or HVAC-related are highly preferred.
• 7G license or pesticide applicators licenses equivalent required.
• Strong interpersonal and organizational skills; confidentiality.
• Valid Driver's License; ability to travel within NYC metro.

Responsibilities

• Training with a certified professional.
• Scheduling and setting work priorities.
• Evaluating and scheduling service for Fortune 500 Accounts.
• Interfacing with building personnel, general contractors and project managers to identify concerns and maintain good customer relations.
• Be the key point of contact for the customer, and resolve issues and complaints to customer's satisfaction as well as provide water treatment expertise to answer questions.
• Ensure that material and equipment are ordered and shipped for clients.
• Schedule service visits to ensure against down time of water treatment program.
• Monitor efficiency and quality control of water treatment program.
• Generate reports on all services, inventory, and concerns. Review reports with management.
• Obtain and maintain all required training and certifications related to water treatment service

Skills

Customer service

Scheduling

Account management

Communication

Time management

MS Office

NY 7G license

Education

Associate degree-Technical

Environmental or HVAC preferred

Tools

Smartphone apps

Microsoft Office

Job description

Tower Water in the New York City metro seeks an accounts manager to oversee Fortune 500 clients, schedule service visits, and provide water treatment expertise.

The role requires a technical Associate degree, NY 7G license (or equivalent), valid driver's license, and strong communication. Travel within NYC is expected; compensation includes salary, 401K, PTO, health benefits, life insurance, and professional development.