Field Vehicle Inspector: Inspect, Report & Upsell

Colonial Group; West Palm Beach (FL); Vor Ort; USD 40.000 - 55.000; Vollzeit

Zusammenfassung

ACV Auctions is seeking an enthusiastic Inspector to join our team and be the face of our company. Inspectors understand cars, communicate clearly with clients, and maintain trust and transparency in every interaction.

Responsibilities include evaluating vehicles, documenting condition, and assisting the sales team with cross-selling while traveling to dealerships and off-lease locations to generate detailed condition reports for our platform.

Qualifikationen

• 1 year experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods of time.

Aufgaben

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Conduct inspections of vehicles at dealerships, auctions, and off-lease to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products.
• Interface regularly with dealers to develop client satisfaction and build relationships.
• Travel to and from dealerships and homes to inspect and write condition reports and list vehicles to sell on the platform.
• Take multiple photos and upload them to the image server, matching them to a vehicle.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize the platform.
• Perform additional duties as assigned.

Kenntnisse

Automotive knowledge

Customer service

English proficiency

Valid driver’s license

Independence with teamwork

Jobbeschreibung

ACV Auctions is seeking an enthusiastic Inspector to join our team and be the face of our company. Inspectors understand cars, communicate clearly with clients, and maintain trust and transparency in every interaction.

Responsibilities include evaluating vehicles, documenting condition, and assisting the sales team with cross-selling while traveling to dealerships and off-lease locations to generate detailed condition reports for our platform.