Field Training Specialist: ERP & Local Company Enablement

SmartRecruiters, Inc.; Middletown (CT); Remote; USD 65,000 - 90,000; Full time

Job summary

Winsupply is seeking a Field Training Specialist to conduct on-site and virtual training for local companies. You will work closely with Local Companies, Area Leaders, and Training Services to ensure performance outcomes.

Responsibilities include training on WISE, WinZone, and Winreports; organizing WISE data; creating training videos and help documentation; handling tickets; and collaborating with Programming, QA, and Support. Travel up to 50% and remote work are required.

Qualifications

• 3+ years in wholesale distribution industry.
• Strong written and oral communication skills.
• Proficient with Microsoft Office tools (Word, Excel, PowerPoint).
• Associates or Bachelor’s Degree, or related experience.
• 3+ years of experience using the WISE ERP system.

Responsibilities

• Train employees on WISE, WinZone and Winreports functions.
• Train new presidents/managers and employees on WISE topics including ADWIAD.
• Work with local company to organize and set up WISE data.
• Conduct follow-up training activities after visits.
• Participate in in-person training events and MDTP sessions.
• Record training videos and create supporting help documentation.
• Create and manage help tickets until issues are resolved.
• Collaborate with Programming, QA, and Support teams on projects.
• Provide conceptual and strategic guidance to local companies.
• Other duties as assigned.

Skills

Communication

Attention to detail

Teamwork

Adaptability

Education

Associate or Bachelor’s degree

Tools

Microsoft Office

Job description

Winsupply is seeking a Field Training Specialist to conduct on-site and virtual training for local companies. You will work closely with Local Companies, Area Leaders, and Training Services to ensure performance outcomes.

Responsibilities include training on WISE, WinZone, and Winreports; organizing WISE data; creating training videos and help documentation; handling tickets; and collaborating with Programming, QA, and Support. Travel up to 50% and remote work are required.