Field Training Specialist

Phillips Pet Food & Supplies; Easton (Northampton County); On-site; USD 65,000 - 90,000; Full time

Job summary

Phillips Pet Food & Supplies is seeking a Field Training Specialist (Operations) in Easton, PA to build and develop a network of certified trainers across distribution centers. This onsite role partners with the Safety Team to ensure high-quality training, safety compliance, and operational excellence.

You will lead Train-the-Trainer programs, conduct audits, manage documentation, and drive continuous improvement in onboarding and safety programs across locations, with up to 50% travel.

Qualifications

• Associate's or Bachelor's degree in Business, Education, Safety Management, or related field preferred.
• Minimum of 3 years of experience in training coordination, trainer development, learning & development, or related role.
• Experience leading Train-the-Trainer programs and delivering safety-focused training.

Responsibilities

• Lead Train-the-Trainer programs and certify leaders and trainers across multiple distribution centers.
• Coach and mentor trainers to deliver onboarding, equipment certification, job skills, safety, and leadership training.
• Assess training program effectiveness and compliance with site leadership to address gaps.

Skills

Leadership

Safety Knowledge

Communication Skills

Attention to Detail

Problem-Solving

Confidentiality

Customer Service Mindset

Technical Proficiency

Education

Bachelor's degree or higher in Business/Education/Safety

Tools

LMS platforms

HRIS platforms

Microsoft Office

Job description

Field Training Specialist (Operations)

Req #4100

Easton, PA, 3747 Hecktown Road, Easton, Pennsylvania, United States of America

Job Description

Field Training Specialist

Field Training Specialist

Location: Onsite - Easton, PA

Travel Required: Up to 50%

Join a growing team committed to safety, learning, and operational excellence.

We are seeking a Field Training Specialist who will play a critical role in building and developing a network of certified trainers across our distribution centers while partnering closely with our Safety Team. This position is responsible for ensuring consistent, high-quality training programs that support employee development, workplace safety, regulatory compliance, and operational success.

If you are passionate about coaching others, developing leaders, and creating engaging training programs in a fast-paced distribution environment, we’d love to hear from you.

What You'll Do

Trainer Development & Training Consistency

• Lead Train-the-Trainer programs and certify leaders and trainers across multiple distribution centers.
• Coach and mentor trainers to effectively deliver onboarding, equipment certification, job skills, safety, and leadership training.
• Assess training program effectiveness and compliance, partnering with site leadership to address gaps and drive improvements.
• Conduct trainer audits and provide feedback to ensure consistent training delivery and quality standards.
• Ensure adherence to standardized training materials, processes, and best practices across all company locations.
• Monitor onboarding compliance and support successful new hire integration through 30-60-90 day review processes.
• Facilitate trainer development workshops and collaborative discussions focused on instructional effectiveness and employee engagement.

Safety Partnership & Compliance

• Partner with the Safety Team to ensure trainers are equipped to deliver job-specific safety and equipment training in compliance with company policies and regulatory requirements.
• Coordinate and facilitate First Aid, CPR, and other safety certification programs across all distribution centers.
• Verify and maintain qualifications and certifications for First Responders at each location.
• Identify opportunities to improve workplace safety practices and reduce operational risk.
• Support site safety initiatives and reinforce a culture of safety throughout the organization.

Compliance & Documentation

• Maintain accurate and organized training and certification records.
• Ensure training documentation meets company standards and regulatory requirements.
• Track trainer certifications and monitor ongoing compliance requirements.

What We're Looking For

Key Competencies

• Leadership & Coaching: Ability to develop, motivate, and inspire trainers and leaders.
• Safety Knowledge: Strong understanding of workplace safety standards and compliance practices.
• Communication Skills: Effective presentation, facilitation, and interpersonal communication abilities.
• Attention to Detail: Maintains accuracy in documentation, recordkeeping, and reporting.
• Problem-Solving: Quickly identifies challenges and implements practical solutions.
• Confidentiality: Handles employee information with discretion and professionalism.
• Customer Service Mindset: Provides responsive support to employees, managers, and site leadership.
• Technical Proficiency: Experience with Learning Management Systems (LMS), HRIS platforms, and Microsoft Office applications.

Qualifications

• Associate's or Bachelor's degree in Business, Education, Safety Management, or a related field preferred.
• Minimum of 3 years of experience in training coordination, trainer development, learning & development, or a related role.
• Experience leading Train-the-Trainer programs and delivering safety-focused training.
• Background in distribution, warehouse, manufacturing, logistics, or similar operational environments preferred.
• Experience with order/cherry pickers and rf scanners
• Familiarity with LMS platforms and training record management systems.
• Strong organizational and time management skills.
• Ability and willingness to travel up to 50% of the time to support multiple company locations.

Why Join Us?

This is an exciting opportunity to make a direct impact on employee development, operational performance, and workplace safety across multiple locations. You’ll work closely with leadership teams, develop future trainers, and help build a culture where learning and safety are top priorities.

Job Details

Job Family

Operations

Job Function

Warehouse

Pay Type

Salary