Training Specialist

Mills Fleet Farm e-Commerce Enterprises, LLC; Norma (WI); On-site; USD 54,000 - 76,000; Full time

Job summary

Mills Fleet Farm e-Commerce Enterprises, LLC seeks a Training Specialist to support learning and development in our Distribution Center. You will design, deliver, and maintain training programs that promote safety, efficiency, and operational excellence, partnering with Operations leaders to ensure teams are trained on current processes and best practices.

You will develop programs for new hires and transfers, facilitate sessions, and continuously improve materials based on performance data

Qualifications

• High School Diploma or GED required.
• 2–3 years of warehouse or distribution center operational experience preferred.
• 3+ years of experience in training development, technical writing, curriculum design, or learning strategy preferred.
• Strong written and verbal communication skills.
• Exceptional attention to detail and organizational skills.
• Ability to build trust and strong working relationships through effective interpersonal communication.
• Strong proficiency in Microsoft Office and the ability to quickly learn new systems and applications.

Responsibilities

• Develop and maintain training programs for new hires and transfers across all non-exempt positions in the distribution center.
• Facilitate training sessions based on operational needs to ensure team members are properly prepared for their roles.
• Ensure all training materials reflect current procedures and best practices.
• Assess learning performance and onboarding experience to identify training gaps.
• Utilize training evaluation tools to measure training effectiveness and provide feedback to Operations Supervisors and Managers.
• Research operational errors and identify training improvements to reduce issues and improve quality.
• Create and maintain training resources including process documentation, tools, templates, and presentations.
• Build strong cross-functional relationships to support continuous improvement initiatives across the distribution center.
• Prepare and maintain reports, records, and documentation related to training activities.
• Perform clerical tasks and audits to support distribution operations.

Skills

Communication skills

Attention to detail

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Description

About the Role

We are seeking a Training Specialist to support learning and development within our Distribution Center. In this role, you will play a key part in onboarding and developing team members by designing, delivering, and maintaining training programs that promote safety, efficiency, and operational excellence.

The Training Specialist will partner with Operations leaders to ensure Team Members are trained on the most current processes and best practices while continuously improving training programs based on performance data and operational needs.

Key Responsibilities

Develop and maintain training programs for new hires and departmental transfers across all non-exempt positions in the distribution center.

Facilitate training sessions based on operational needs to ensure team members are properly prepared for their roles.

Ensure all training materials and processes reflect current operational procedures and best practices.

Assess learning performance and comprehension to support a positive onboarding experience and identify training gaps.

Utilize training evaluation tools to measure training effectiveness and provide feedback to Operations Supervisors and Managers.

Research operational errors and identify opportunities where training improvements can reduce issues and improve quality.

Create and maintain training resources including process documentation, tools, templates, and presentations.

Build strong cross-functional relationships to support continuous improvement initiatives across the distribution center.

Prepare and maintain reports, records, and documentation related to training activities.

Perform clerical tasks and audits to support distribution operations.

Qualifications

High School Diploma or GED required.

2–3 years of warehouse or distribution center operational experience preferred.

3+ years of experience in training development, technical writing, curriculum design, or learning strategy preferred.

Strong written and verbal communication skills.

Exceptional attention to detail and organizational skills.

Ability to build trust and strong working relationships through effective interpersonal communication.

Strong proficiency in Microsoft Office and the ability to quickly learn new systems and applications.

Work Environment & Physical Requirements

This role is based in a distribution center environment and requires regular movement throughout the facility.

Continuous standing and walking.

Frequent bending, kneeling, crouching, and reaching overhead.

Ability to lift:

Up to 20 lbs continuously

Up to 50 lbs frequently

Up to 75 lbs occasionally (team lift procedures used when required)

Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.