Field Training & Operations Excellence Specialist

Core-; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

Core & Main, headquartered in St. Louis and serving nationwide, seeks an Operations & Training Specialist to support onboarding, training, development, and operational excellence across an assigned territory.

This hands-on role coaches ISRs and operations staff, delivering classroom, virtual, and on-the-job training to boost performance. You will drive system adoption (ERP and OT platforms), partner with branch and regional leaders to close gaps, assist with warehouse training, and track

Qualifications

• 3+ years of experience with Core & Main, ideally in a sales focused or supporting role.
• Ability to analyze performance data to identify gaps and drive improvements.
• Proficiency with Microsoft Office tools (Excel, PowerPoint, Word) and collaboration platforms (Teams/SharePoint).
• Excellent communication and stakeholder management skills.
• Ability to motivate and hold groups of individuals accountable.

Responsibilities

• Deliver hands-on training, coaching, and development for Inside Sales Representatives (ISRs) and other operational associates.
• Support new hire onboarding and accelerate associate productivity through structured training and development programs.
• Drive adoption and effective utilization of business systems, including ERP and operational technology platforms.
• Partner with branch and regional leadership to identify training opportunities and address knowledge or process gaps.
• Assist with warehouse operations training and the reinforcement of operational best practices.
• Conduct branch visits to observe workflows, provide coaching, and recommend process improvements.
• Facilitate classroom, virtual, and on-the-job training sessions as needed.
• Support change management and implementation initiatives related to operational processes, systems, and organizational programs.
• Collaborate with the Learning & Organizational Development team to ensure regional training efforts align with enterprise learning strategies.
• Track training progress, identify development needs, and provide feedback to regional leadership regarding opportunities to improve performance and operational effectiveness.

Skills

Communication skills

Accountability

Deadline management

Problem solving

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

Word

Teams/SharePoint

Job description

Core & Main, headquartered in St. Louis and serving nationwide, seeks an Operations & Training Specialist to support onboarding, training, development, and operational excellence across an assigned territory.

This hands-on role coaches ISRs and operations staff, delivering classroom, virtual, and on-the-job training to boost performance. You will drive system adoption (ERP and OT platforms), partner with branch and regional leaders to close gaps, assist with warehouse training, and track