Field Learning & Operations Coach

Core & Main; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Core & Main, based in St. Louis, MO, is looking for an Operations & Learning Specialist to support onboarding, training, and operational excellence across an assigned territory.

This role works closely with branch and regional leaders to standardize processes and boost associate effectiveness. You will deliver hands-on coaching, facilitate classroom and virtual training, and help drive adoption of ERP and other systems while ensuring adherence to company standards.

Qualifications

• 3+ years of experience with Core & Main, ideally in a sales focused or supporting role.
• Ability to analyze performance data to identify gaps and drive improvements.
• Proficiency with Microsoft Office tools (Excel, PowerPoint, Word) and collaboration platforms (Teams/SharePoint).
• Ability to identify potential problems and develop effective solutions without immediate direction or supervision.

Responsibilities

• Deliver hands-on training, coaching, and development for Inside Sales Representatives (ISRs) and other operational associates.
• Support new hire onboarding and accelerate associate productivity through structured training and development programs.
• Drive adoption and effective utilization of business systems, including ERP and operational technology platforms.
• Partner with branch and regional leadership to identify training opportunities and address knowledge or process gaps.
• Assist with warehouse operations training and the reinforcement of operational best practices.
• Conduct branch visits to observe workflows, provide coaching, and recommend process improvements.
• Facilitate classroom, virtual, and on‑the‑job training sessions as needed.
• Support change management and implementation initiatives related to operational processes, systems, and organizational programs.
• Collaborate with the Learning & Organizational Development team to ensure regional training efforts align with enterprise learning strategies.
• Track training progress, identify development needs, and provide feedback to regional leadership regarding opportunities to improve performance and operational effectiveness.
• Reports directly to Regional Leadership, with a dotted‑line reporting relationship to the Learning & Organizational Development team to support alignment of training content, delivery methods, and development priorities.

Skills

Performance analysis

Communication

Training delivery

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Teams/SharePoint

Job description

Core & Main, based in St. Louis, MO, is looking for an Operations & Learning Specialist to support onboarding, training, and operational excellence across an assigned territory.

This role works closely with branch and regional leaders to standardize processes and boost associate effectiveness. You will deliver hands-on coaching, facilitate classroom and virtual training, and help drive adoption of ERP and other systems while ensuring adherence to company standards.