Field Training Officer

Securitas US Business Unit; San Antonio (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Securitas US Business Unit is seeking a Field Training Officer to lead onboarding and sustainment training for a datacenter campus or metro location. You will train and certify new security personnel, coordinate with AO teams for on-the-job tasks, and monitor training progress to meet safety standards.

The role requires an associate's degree and 2+ years in security or business training, plus proficiency in Microsoft Office tools.

Qualifications

• Associate's degree required and 2+ years in security industry or business management.
• 2 years of training experience or equivalent combination of education and experience.
• Strong proficiency with Microsoft Office Suite (PowerPoint, Word, SharePoint, Excel).

Responsibilities

• Train and certify new security personnel and supervise onboarding tasks.
• Track training completion and identify gaps with site leadership.
• Coordinate with local leadership and PMO to develop site training plans.
• Maintain training and safety documentation with accuracy and confidentiality.
• Identify security shortfalls and propose program improvements.

Skills

Training

Onboarding

Safety programs

Communication

Education

Associate's degree

Tools

Microsoft Office Suite

PowerPoint

Word

SharePoint

Excel

Job description

Field Training Officer

Job title: Field Training Officer (FTO)

About our team

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves on delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you’ll work alongside a group of professionals that are committed to excellence and innovation.

About the role

The Field Training Officer (FTO) serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field training officer reports directly to the Field Training Manager (FTM), and will work closely with other sites, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employees, site, and campus needs.

What you’ll do

In this role, you will support and serve as the primary point of contact for onboarding and sustainment training. You will train and certify new security personnel, asking for assistance from Administrative Officers (AOs) with on-the-job (OTJ) tasks related to new security personnel as needed. You will perform ongoing training and evaluation for security personnel to maintain a high security standard for all officers, and you will be responsible for tracking various training (production, sustainment, new site starts, and other performance and role related training gaps as identified by the site leadership team) completion for all security personnel. You will prioritize safety awareness among the campus team and champion safety initiatives developed at the global and regional program level. You will coordinate with local leadership and the PMO training team to develop site plans and roll out trainings. You will recommend onboarding and training schedules in accordance with training needs for security staff to the Field Training Manager, Branch, site and campus security managers. You will conduct recurring training audits and prepare and submit critical and confidential information to campus site leadership. You will maintain required training and safety documentation, ensuring accuracy in accordance with established policies and procedures and provide feedback on competence, compliance, and morale to campus site leadership. You will also identify security shortfalls and offer suggestions for improving the security program and evaluate and elevate potential safety issues within the facility to the site security leadership.

What you need to apply

To apply for this role, you should have an associate's degree and 2 or more years of experience in the security industry and/or business management, 2 years of training experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Experience in data centers and training development preferred. Strong proficiency in Microsoft Office Suite, PowerPoint, Word, SharePoint, and Excel is required. You must possess reliable communication and transportation.

What you’ll get

We offer more than just a job; we offer the chance to be part of a collaborative and supportive team where your contributions are valued and your growth matters. In this role, you will thrive in a dynamic environment while supporting a prestigious multinational client account. You will gain exposure to global operations and cross-regional collaboration, and you will have access to continuous learning, training programs, and career development opportunities designed to help you succeed.

The extra stuff

Candidates must possess the legal right to work in the job location. A valid driver's license or access to reliable means of transportation is required. A valid passport or the ability to obtain a passport immediately is essential. Travel (international or domestic, as required) up to 50% of the time, occasionally with limited notice may be required in the role, as well as working evening or weekend hours when required, such as during an emergency or high-priority event. Candidates must also be willing to undergo the company’s pre-employment screening process, which includes a background check and drug screening. You must be able to maintain professionalism and composure in urgent or high-pressure situations and handle sensitive or confidential information responsibly.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Security Guard / Securitas Security / SAN ANTONIO TX / TXDPS License # B02482