Field Training Officer

Securitas USA; Mount Pleasant (WI); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K Options

Life Insurance

Disability Insurance

Telemedicine

Paid Time Off

Uniforms Provided

Paid Training

DailyPay Access

Employee Assistance Program

Discounts on childcare

Job summary

Securitas USA in Mount Pleasant, WI is seeking a Field Training Officer to lead onboarding and sustainment training for a multinational datacenter client. The role focuses on training security personnel, evaluating performance, and ensuring safety standards across the site while coordinating with local leadership.

The position requires 18+ years, a high school diploma or GED, strong MS Office skills, and the ability to travel up to 50%.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and leadership abilities required.
• Must be able to work independently and remain calm under pressure.
• Travel up to 50% (domestic/international) as required.

Responsibilities

• Train and certify new security personnel.
• Onboard and sustain training programs.
• Identify safety improvements and track training completion.
• Coordinate with local leadership to develop site training plans.
• Maintain training documentation and report to leadership.

Skills

Customer service

Team leadership

Independent work

Attention to detail

Calm under pressure

Education

High School Diploma or GED

Associate degree

Tools

Microsoft Office Suite

PowerPoint

Word

SharePoint

Excel

Job description

Field Training Officer - Full Time

Reports To: Fielding Training Manager

Primary Location: Mount Pleasant, WI

Wage: $32.00/HR

Schedule: Mon - Fri (some nights, weekends, & overtime)

About Our Team:

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves on delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. a group of professionals that are committed to excellence and innovation.

We offer more than just a job; we offer the chance to be part of a collaborative and supportive team where your contributions are valued and your growth matters. In this role, you will thrive in a dynamic environment while supporting a prestigious multinational client account. You will gain exposure to global operations and cross-regional collaboration, and you will have access to continuous learning, training programs, and career development opportunities designed to help you succeed.

About The Role:

The Field Training Officer (FTO) serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field training officer reports directly to the Field Training Manager (FTM), and will work closely with other sites, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employees, site, and campus needs.

Perks & Benefits:

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine .
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly .
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect:

Support and serve as the primary point of contact for onboarding and sustainment training.

Train and certify new security personnel, asking for assistance from Administrative Officers (AOs) with on-the-job (OTJ) tasks related to new security personnel as needed.

Perform ongoing training and evaluation for security personnel to maintain a high security standard for all officers.

Track various training (production, sustainment, new site starts, and other performance and role related training gaps as identified by the site leadership team) completion for all security personnel.

Prioritize safety awareness among the campus team and champion safety initiatives developed at the global and regional program level.

Coordinate with local leadership and the training team to develop site plans and roll out trainings.

Recommend onboarding and training schedules in accordance with training needs for security staff to the Field Training Manager, Branch, site and campus security managers.

Conduct recurring training audits and prepare and submit critical and confidential information to campus site leadership.

Maintain required training and safety documentation, ensuring accuracy in accordance with established policies and procedures and provide feedback on competence, compliance, and morale to campus site leadership.

Identify security shortfalls and offer suggestions for improving the security program and evaluate and elevate potential safety issues within the facility to the site security leadership.

Basic Requirements:

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail.
• All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
• Comprehensive training or compliance experience preferred.
• Previous security, military, or law enforcement preferred.
• Associates degree and 2 or more years of experience in the security industry and/or business management, 2 years of training experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Experience in data centers and training development preferred.
• Strong proficiency in Microsoft Office Suite, PowerPoint, Word, SharePoint, and Excel is required.
• Reliable communication and transportation needed.
• Must possess the legal right to work in the job location.
• Valid drivers license needed.
• A valid passport or the ability to obtain a passport immediately is essential.
• Travel (international or domestic, as required) up to 50%