Field Training Manager – Retail Design Consultants

3 Day Blinds; Minneapolis (MN); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Laptop provided

Smartphone provided

Product samples

Mileage reimbursement

401(k) with employer matching

Disability insurance

Parental leave

Employee discounts

Job summary

3 Day Blinds is seeking a Field Training Coach to develop and mentor new Design Consultants. You will ride with DCs, review training progress, and provide actionable feedback to improve appointment success and order accuracy. You’ll verify measurements, coach on invoices, and collaborate with DSMs and installation teams.

You’ll travel regionally (up to 50–60%) from the Minneapolis area, supporting a culture of learning and customer excellence under Hunter Douglas brands.

Qualifications

• High school diploma required; some college preferred.
• Proficiency with Windows-based platforms (Word/Outlook) required.
• Reliable transportation, valid driver’s license, and proof of insurance.
• Ability to travel up to 50–60%; willing to overnight travel when needed.
• Retail or in-home sales experience preferred.

Responsibilities

• Provide coaching to new Design Consultants on ride-alongs five days a week for 3–4 weeks.
• Review training items and coach opportunities that arise on appointments.
• Assist new DCs with reviewing client invoices before production.
• Verify window measurements accuracy during ride-alongs.
• Deliver timely written and verbal feedback to the DSM.
• Foster good habits: time management, process adherence, prompt email responses.
• Investigate DC errors, coach teams, and share findings in team meetings.
• Coordinate measuring workshops with Training or Installed Services.
• Present product updates in team meetings per Training Department needs.
• Coordinate installer ride-alongs with new hires.
• Live our Core Values: Integrity, One Team, Excellence, Superior Client Experience, Passion.
• Travel up to 50–60%; Minneapolis area preferred but remote considered.

Skills

Customer service

Multitasking

Communication

Time management

Interpersonal skills

Teamwork

Attention to detail

Learning agility

Self-motivation

Education

High school diploma

2-year college degree preferred

Tools

MS Word

Outlook

Windows OS

Job description

3 Day Blinds is seeking a Field Training Coach to develop and mentor new Design Consultants. You will ride with DCs, review training progress, and provide actionable feedback to improve appointment success and order accuracy. You’ll verify measurements, coach on invoices, and collaborate with DSMs and installation teams.

You’ll travel regionally (up to 50–60%) from the Minneapolis area, supporting a culture of learning and customer excellence under Hunter Douglas brands.