Field Training Coach for Design Consultants

3 Day Blinds; Seattle (WA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Mileage Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

Time Off / Paid Leave

401(k) with employer matching

Disability insurance

Life and AD&D insurance

Parental leave (6 weeks)

Product discounts

Field work opportunities

Job summary

3 Day Blinds is expanding its Design Consultant coaching team to ensure new DCs grasp product knowledge, processes, and resources. You will also mentor veteran DCs through ride-alongs and collaborative meetings, driving ongoing development with strong support from the Training Department.

The role combines field coaching with a focus on accuracy, customer experience, and teamwork. Expect travel, a competitive compensation package, and comprehensive benefits.

Qualifications

• High school degree or equivalent is required.
• 2-year college degree preferred.
• 2 years of facilitate training experience preferred.
• 3-5 years of retail or in home sales support experience preferred.
• Experience within window treatment industry preferred.

Responsibilities

• Provide ride-alongs to new DCs 5 days a week for the first 3–4 weeks.
• Review training items and coach to opportunities that arise on appointments.
• Assist new DCs with reviewing client invoices for errors before production.
• Verify accuracy of window measurements during ride-alongs.
• Provide the DSM with timely written & verbal feedback on field issues.
• Foster good habits: time management, process adherence, timely email responses.
• Reduce sales errors and improve first-time installations by coaching DCs in team meetings.
• Coordinate with installers to identify measuring errors and run workshops.
• Present product updates in team meetings as required by Training Department.
• Coordinate installer ride-alongs with new hires during training.
• Live our Core Values: Integrity, One Team, Excellence, Superior Client Experience, Passion.

Skills

Customer service

Communication skills

Time management

Teamwork

Training experience

Education

High school degree or equivalent

2-year college degree preferred

Job description

3 Day Blinds is expanding its Design Consultant coaching team to ensure new DCs grasp product knowledge, processes, and resources. You will also mentor veteran DCs through ride-alongs and collaborative meetings, driving ongoing development with strong support from the Training Department.

The role combines field coaching with a focus on accuracy, customer experience, and teamwork. Expect travel, a competitive compensation package, and comprehensive benefits.