Field Training Coach for Design Consultants – Travel

3 Day Blinds; Minneapolis (MN); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Mileage Reimbursement

Medical, dental, vision coverage

401(k) with employer match

Paid parental leave

Life and AD&D insurance

Product discounts

Job summary

3 Day Blinds in Minneapolis, MN seeks a Training Coach for Design Consultants to coach new DCs on product knowledge, processes, and resources, and to support veteran DCs through ride-alongs and team workshops.

Your role focuses on developing coaching skills, improving accuracy in invoices and measurements, and driving strong client experiences across field appointments. Travel up to 50-60% is required.

Qualifications

• Well defined relationship-based service skills.
• Strong ability to manage competing priorities in a fast-paced environment.
• Ability to learn quickly and be resourceful.
• Ability to understand and carry out oral and written instructions.
• Excellent interpersonal and communication skills.
• Ability to work independently, but also engage successfully in a team.
• High school degree or equivalent is required.
• Proficiency with Microsoft Windows based platforms such as Word and Outlook
• Reliable transportation, a valid driver’s license and proof of insurance.
• Ability to both travel overnight and commute back and forth each day; approved travel related expenses are paid for by the company and we offer a per diem when overnight stay is required.
• Can lift & carry up to 35 pounds
• 2-year college degree is preferred in a related discipline preferred
• 2 years of facilitate training experience preferred
• 3-5 years of retail or in home sales support experience preferred
• Experience within window treatment industry preferred

Responsibilities

• Provide coaching to new DCs on ride-alongs 5 days a week for first 3-4 weeks of selling, then give specific, actionable feedback.
• Support new DCs by reviewing training items and coaching on appointment opportunities.
• Assist new DCs with reviewing client invoices to catch errors before production.
• Verify accuracy of window measurements during ride-alongs.
• Provide the DSM with timely, substantive written and verbal feedback.
• Foster good habits in new DCs: time management, processes, prompt email responses.
• Improve sales error rates and first-time installation by identifying causes and coaching DCs in meetings.
• Partner with installers to identify measurement error causes and coordinate workshops with Training/Installed Services.
• Present product updates in team meetings as required by Training Department.
• Coordinate installer ride-alongs with new hires during training.
• Live Core Values: Integrity, One Team, Excellence, Superior Client Experience and Passion.
• Location: Minneapolis, MN area preferred; remote candidates may be considered with travel 50-60%.

Skills

Customer service orientation

Multitasking

Communication skills

Independent work

Team collaboration

Detail oriented

Windows proficiency

Education

High school diploma

Associate degree preferred

Tools

Microsoft Word

Outlook

Job description

3 Day Blinds in Minneapolis, MN seeks a Training Coach for Design Consultants to coach new DCs on product knowledge, processes, and resources, and to support veteran DCs through ride-alongs and team workshops.

Your role focuses on developing coaching skills, improving accuracy in invoices and measurements, and driving strong client experiences across field appointments. Travel up to 50-60% is required.