Field Training Coach for Design Consultants

3dayblindssales; Minneapolis (MN); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Mileage Reimbursement

Medical, dental, vision insurance

401(k) with employer matching

Disability insurance (short/long-term)

Life insurance

Job summary

3 Day Blinds is seeking a devoted coach and mentor to empower our new Design Consultants (DCs) and elevate their product knowledge, processes, and client service delivery. You will guide ride-alongs, review training items, and provide actionable feedback for both new and veteran DCs.

Based in the Minneapolis area or remote with travel up to 50–60%, you will help instill strong time management and process adherence while collaborating with the Training Department and Installed Services.

Qualifications

• High school degree or equivalent is required.
• MS Windows, Word and Outlook proficiency.
• 2+ years in facilitate training or related training experience preferred.
• 2 years of retail or in-home sales support experience preferred.
• Experience in window treatment industry preferred.

Responsibilities

• Provide coaching to new DCs on ride-alongs and offer actionable feedback.
• Review training items and coach opportunities on appointments.
• Assist review of client invoices to catch errors before production.
• Verify window measurements during ride-alongs.
• Provide timely feedback to the DSM and team.
• Help new DCs develop time management and process adherence.
• Reduce sales errors and improve first-time installation rates through coaching.
• Coordinate with installers and training to host measuring workshops.
• Present product updates in team meetings as required by Training Department.
• Support installer ride-alongs with new hires during training.

Skills

Customer service

Prioritization

Communication

Independence

Attention to detail

Teamwork

Education

High school diploma

Associate degree preferred

Tools

MS Windows

MS Word

MS Outlook

Job description

3 Day Blinds is seeking a devoted coach and mentor to empower our new Design Consultants (DCs) and elevate their product knowledge, processes, and client service delivery. You will guide ride-alongs, review training items, and provide actionable feedback for both new and veteran DCs.

Based in the Minneapolis area or remote with travel up to 50–60%, you will help instill strong time management and process adherence while collaborating with the Training Department and Installed Services.