Field Training Manager: Elevate Multi-Unit Restaurant Training

Aluminiosteverga; Acworth (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Steak ’n Shake is seeking a Field Training Manager to elevate performance across franchise restaurants. Reporting to the VP of Training, this leader will drive training excellence, strengthen multi-unit capability, and ensure disciplined restaurant certification standards across assigned markets.

The ideal candidate has 5–7 years of restaurant operations experience with at least 2 years in multi-unit training leadership; willingness to travel 50–70% domestically; bilingual a plus.

Qualifications

• 5–7 years of progressive restaurant operations experience.
• Minimum 2 years of multi-unit training leadership experience.
• Proven experience leading restaurant training initiatives, coaching managers, and driving measurable operational improvements.
• Demonstrated ability to assess performance, analyze data, and implement structured improvement plans.
• Strong facilitation and presentation skills with experience teaching or leading structured training programs.
• Ability to travel within assigned domestic markets (estimated 50–70% travel depending on market needs).

Responsibilities

• Lead Market-Based Training Execution: plan, deliver, and evaluate training for new product launches and initiatives across franchise and company markets.
• Coach & Develop Restaurant Leadership: conduct assessments, lead development days, diagnose gaps, and provide coaching and development plans.
• Facilitate Instructor-Led Training: teach core operational, leadership, and performance curriculum; oversee food safety training certifications.
• Manage Training Restaurant Certification Standards: oversee certification processes and audit training restaurants to maintain high standards.
• Support New Restaurant Openings: lead and support franchisee onboarding and ensure training translates into sustained performance.

Skills

Restaurant ops

Multi-unit training

Training delivery

Coaching

Data analysis

Presentation

Travel readiness

Franchise experience

Job description

Steak ’n Shake is seeking a Field Training Manager to elevate performance across franchise restaurants. Reporting to the VP of Training, this leader will drive training excellence, strengthen multi-unit capability, and ensure disciplined restaurant certification standards across assigned markets.

The ideal candidate has 5–7 years of restaurant operations experience with at least 2 years in multi-unit training leadership; willingness to travel 50–70% domestically; bilingual a plus.