Field Training Leader — Multi-Unit Ops & Certification

0239 Edwardsville; Edwardsville (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Steak 'n Shake is seeking a high-impact Field Training Manager (FTM) to elevate franchisee restaurant performance. The FTM will drive training excellence, strengthen leadership, and ensure restaurant certification across markets. Responsibilities include executing training programs, coaching managers, and supporting new restaurant openings. Candidates should have 5-7 years of restaurant operations experience and 2 years in multi-unit training leadership. The role offers career growth opportunities within a high-performance team.

Qualifications

• 5-7 years of progressive restaurant operations experience required.
• Minimum 2 years of multi-unit training leadership experience required.
• Proven experience leading restaurant training initiatives and driving measurable improvements.

Responsibilities

• Plan, deliver, and evaluate training for new product launches and initiatives.
• Conduct structured restaurant assessments and lead development days.
• Facilitate 2–3 training classes per month in assigned markets.

Skills

Restaurant operations experience

Multi-unit training leadership

Coaching and mentoring

Facilitation skills

Bilingual capabilities (Spanish preferred)

Job description

Steak 'n Shake is seeking a high-impact Field Training Manager (FTM) to elevate franchisee restaurant performance. The FTM will drive training excellence, strengthen leadership, and ensure restaurant certification across markets. Responsibilities include executing training programs, coaching managers, and supporting new restaurant openings. Candidates should have 5-7 years of restaurant operations experience and 2 years in multi-unit training leadership. The role offers career growth opportunities within a high-performance team.