Field Training Leader, Multi-Unit Operations & Development

0077 E Memorial Blvd Lakeland; Lakeland (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Steak ’n Shake is looking for a Field Training Manager to boost performance across franchisee restaurants in Lakeland, Florida. The role involves leading market-based training, coaching restaurant leadership, and managing certification standards. The ideal candidate will have 5–7 years of restaurant operations experience, including at least 2 years in multi-unit training leadership. You'll travel frequently, facilitate training classes, and support new restaurant openings. Join us in shaping the future of our franchisee model and enhancing leadership across markets.

Qualifications

• 5–7 years of progressive restaurant operations experience required.
• Minimum 2 years of multi-unit training leadership experience required.
• Proven experience leading restaurant training initiatives.

Responsibilities

• Plan, deliver, and evaluate training for new product launches.
• Conduct structured restaurant assessments with Franchisees.
• Facilitate training classes aligned with company strategy.
• Oversee training restaurant certification process.
• Support Franchisee onboarding for new restaurants.

Skills

Restaurant operations experience

Training leadership experience

Coaching managers

Data analysis

Facilitation skills

Job description

Steak ’n Shake is looking for a Field Training Manager to boost performance across franchisee restaurants in Lakeland, Florida. The role involves leading market-based training, coaching restaurant leadership, and managing certification standards. The ideal candidate will have 5–7 years of restaurant operations experience, including at least 2 years in multi-unit training leadership. You'll travel frequently, facilitate training classes, and support new restaurant openings. Join us in shaping the future of our franchisee model and enhancing leadership across markets.