Field Training Leader for Franchise Operations

Steak n Shake

Chicago (IL)

On-site

USD 80,000 - 110,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Steak ’n Shake is seeking a high-impact Field Training Manager (FTM) to elevate performance across franchisee restaurants. Reporting to the VP of Training and collaborating with multi-unit field leadership, this leader will drive training excellence, strengthen multi-unit capability, and ensure disciplined restaurant certification standards across assigned markets.

This role directly influences operational results and helps build the future bench of Steak ’n Shake leadership.

Qualifications

5–7 years of progressive restaurant operations experience.
Minimum 2 years of multi-unit training leadership experience.
Proven experience leading restaurant training initiatives and coaching managers.
Ability to travel within assigned domestic markets (50–70% travel).
Strong facilitation and presentation skills.
Data-driven approach to measuring training impact.

Responsibilities

Plan, deliver, and evaluate training for new product launches and non-product initiatives across franchise and company markets.
Execute special projects and field tests while ensuring brand standards and operational excellence.
Measure training effectiveness and adjust delivery to maximize performance outcomes.
Lead and develop restaurant leadership through structured coaching and assessments.