Field Training Leader — Multi-Store Dairy Ops

Oberweis Dairy; Chicago (IL); Remote; USD 78.000 - 91.000; Vollzeit

Zusammenfassung

Oberweis Dairy is seeking a Field Trainer to drive SOP-based training across our dairy stores in the Chicago area and beyond. You will document SOPs, convert them into concise, mobile-friendly training with Oberweis University AI tools, and ensure trainers in every store deliver consistent results.

You will visit stores, coach staff on steps, and verify adherence to SOPs. This role requires up to 75% travel and collaboration with store leaders to elevate service and operations.

Qualifikationen

• 3+ years of multi-unit training experience.
• Experience documenting procedures, writing SOPs, or creating job aids and checklists.
• 3+ years of operations experience in multi-unit quick-service, fast-casual, food service, or dairy stores, including time as a shift lead, assistant manager, or general manager.

Aufgaben

• Document SOPs with operations leaders; confirm how tasks should be done.
• Turn SOPs into training using Oberweis University AI tools; create short, mobile-friendly training materials.
• Check AI-generated content for accuracy and have operations leaders confirm.
• Lead train-the-trainer sessions to enable store trainers to train others.
• Roll out updates to SOP training across stores; maintain a current library in Oberweis University.
• Visit stores to evaluate training effectiveness and provide operational support.
• Coach on the floor to encourage hospitality behaviors and proper execution.
• Build training stores and support new store openings and launches.
• Grow our people by identifying and developing potential for higher roles.
• Partner with HR on development plans to promote from within.

Kenntnisse

Multi-unit training

Train-the-trainer

Coaching on busy store floor

Data-driven decision making

Ausbildung

Bachelor's degree (related field)

Tools

Excel

PowerPoint

Outlook

Word

LMS

AI tools

Jobbeschreibung

Oberweis Dairy is seeking a Field Trainer to drive SOP-based training across our dairy stores in the Chicago area and beyond. You will document SOPs, convert them into concise, mobile-friendly training with Oberweis University AI tools, and ensure trainers in every store deliver consistent results.

You will visit stores, coach staff on steps, and verify adherence to SOPs. This role requires up to 75% travel and collaboration with store leaders to elevate service and operations.