Field Training Leader, Dairy Stores (75% Travel)

Oberweis Dairy, Inc.; Aurora (IL); On-site; USD 78,000 - 91,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid time off

Job summary

Oberweis Dairy, Inc. is seeking a Field Trainer to convert SOPs into practical, mobile-friendly training and lead train-the-trainer sessions across multiple stores.

You’ll utilize AI tools in Oberweis University, ensure accuracy with operations leaders, and drive consistent training rollout as part of a new learning team. You will visit stores, coach staff, verify implementation of training, and support new openings while collaborating with store leaders to elevate service and operational

Qualifications

• 3+ years of multi-unit training experience, including leading group train-the-trainer sessions and delivering on-demand training as store needs come up
• Experience documenting procedures, writing SOPs, or creating job aids and checklists
• 3+ years of operations experience in multi-unit quick-service, fast-casual, food service, or dairy stores, including time as a shift lead, assistant manager, or general manager
• Clear sense of what a well-run store looks like, and ability to spot when something is off
• Strong coaching and facilitation skills on a busy store floor, with the ability to motivate team members and leaders at every level
• Sound judgment and comfort using data to make decisions
• Ability to spot problems, set goals, and turn plans into action
• Detail-oriented and organized; can juggle changing priorities and plan routes for four states
• Works well independently and as part of a team
• High standards of conduct and professionalism
• Comfort using AI tools to create training content, and the judgment to check what they produce
• Flexibility to work hours stores run, including early mornings, evenings, and some weekends
• Valid driver’s license, reliable transportation, and ability to travel overnight up to 75% of the time
• Nice to have: bachelor’s degree in related field, ServSafe Manager certification, or dairy/quick-service experience

Responsibilities

• Document our SOPs and confirm how each task should be done
• Turn SOPs into training with AI tools using Oberweis University
• Check AI-generated content for accuracy with operations leaders
• Lead train-the-trainer sessions in stores
• Roll out updates to SOP training across stores
• Maintain a current library of SOP training in Oberweis University
• Visit Oberweis stores regularly to observe training effectiveness
• Coach on the floor to ensure hospitality and service standards
• Build training stores by selecting and certifying stores as training exemplars
• Support openings and product launches with training programs
• Grow our people by helping general managers develop staff for leadership roles
• Partner with HR and recruiting on development plans

Skills

Training & development

SOP documentation

Coaching & facilitation

Data-driven decisions

Travel readiness

Multi-store operations

Education

Bachelor’s degree in a related field

Tools

Microsoft Excel

PowerPoint

Outlook

Word

Tablets & LMS

Job description

Oberweis Dairy, Inc. is seeking a Field Trainer to convert SOPs into practical, mobile-friendly training and lead train-the-trainer sessions across multiple stores.

You’ll utilize AI tools in Oberweis University, ensure accuracy with operations leaders, and drive consistent training rollout as part of a new learning team. You will visit stores, coach staff, verify implementation of training, and support new openings while collaborating with store leaders to elevate service and operational