Field Training Manager

McDonald's; Rockland (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation and Sick Time

Travel Reimbursement

Tuition Reimbursement

Bonuses

Industry Leading Training and Dev.

Health Insurance

Job summary

McDonald's is seeking a Field Training Manager to strengthen our restaurant teams by developing people, improving operational execution, and ensuring guests receive an exceptional experience. This hands-on, field-based leadership role involves traveling between locations to train General Managers, shift leaders, and crew members while upholding company standards.

You will conduct initial and ongoing training, coach on staffing, scheduling, food quality, service, and execution, and monitor

Qualifications

• 3 years of restaurant management experience, preferably in fast food or quick-service.
• Proven ability to train, coach, and develop restaurant employees and managers.
• Excellent communication and presentation skills.
• Strong leadership and interpersonal skills.
• Highly organized with the ability to manage multiple locations and priorities.

Responsibilities

• Conduct new-hire, cross-training, leadership, and operational training in restaurants.
• Coach restaurant leadership teams on staffing, scheduling, labor management, food quality, service, and restaurant execution.
• Ensure restaurants consistently follow company operating procedures, food-safety standards, cleanliness requirements, and brand standards.
• Conduct regular field visits to observe operations, identify performance gaps, and provide hands-on coaching.
• Assist with the rollout of new menu items, equipment, technology, procedures, promotions, and company initiatives.
• Develop high-potential employees and managers for career advancement.
• Monitor training completion and maintain accurate training records.
• Travel regularly between assigned restaurant locations.

Skills

Restaurant management

Team leadership

Training & coaching

Communication

Organizational skills

Job description

Field Training Manager

Starting Pay $22 per hour

We are looking for a Field Training Manager to support the success of our fast-food restaurants by developing people, strengthening operational execution, and ensuring our teams consistently deliver an exceptional guest experience.

This is a hands-on, field-based leadership position. The Field Training Manager will travel between restaurants to train and coach General Managers, Assistant Managers, shift leaders, and crew members while ensuring company standards are consistently followed.

What You'll Do:

• Conduct new-hire, cross-training, leadership, and operational training in restaurants.
• Coach restaurant leadership teams on staffing, scheduling, labor management, food quality, service, and restaurant execution.
• Ensure restaurants consistently follow company operating procedures, food-safety standards, cleanliness requirements, and brand standards.
• Conduct regular field visits to observe operations, identify performance gaps, and provide hands-on coaching.
• Assist with the rollout of new menu items, equipment, technology, procedures, promotions, and company initiatives.
• Develop high-potential employees and managers for career advancement.
• Monitor training completion and maintain accurate training records.
• Travel regularly between assigned restaurant locations.

What We Are Looking For:

• 3 years of restaurant management experience, preferably in fast food, quick-service, or fast-casual operations.
• Proven ability to train, coach, and develop restaurant employees and managers.
• Excellent communication and presentation skills.
• Strong leadership and interpersonal skills.
• Ability to build trust and credibility with restaurant teams.
• Highly organized with the ability to manage multiple locations and priorities.
• Comfortable working in a fast-paced environment and spending significant time in restaurants.

What We Offer:

• Starting Pay $22 per hour
• Vacation and Sick Time
• Travel Reimbursement
• Tuition Reimbursement
• Bonuses
• Industry Leading Training and Development
• Health Insurance

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.