Field Training Leader: Elevate Store Performance

Tailored Brands, Inc.; Houston (TX); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Tailored Brands, Inc. is seeking an experienced Learning & Development professional to lead in-person and virtual training across zones and brands.

You will drive onboarding for new stores, deliver District Manager training, and partner with field leaders to close adoption gaps while supporting capability development. The role requires 8+ years in retail training, strong facilitation skills, and a deep understanding of retail operations.

Qualifications

• Bachelor’s Degree or relevant experience in Learning and Development, Communications or Corporate Training.
• 8+ years Store Field Experience or Retail Training required.
• Deep understanding of retail operations, sales environments, and customer experience.
• Strong facilitation skills in both virtual and in-person environments using learner-centered approaches.
• Experience supporting retail leadership teams (Store Managers, District Managers, etc.).
• Strong ability to observe, coach, and influence leaders and facilitators at multiple levels.
• Demonstrated ability to partner with field and corporate stakeholders effectively.
• Experience identifying trends in performance and recommending solutions.
• Exceptional customer service skills and ability to multi-task.

Responsibilities

• Facilitate engaging in-person and virtual training across zones and brands.
• Lead and support New Store Onboarding programs to ensure operational readiness.
• Deliver training for District Manager cohorts and District Manager in Training programs.
• Support Store Training Manager meetings and field capability development.
• Partner with field leaders to identify adoption and performance gaps and provide coaching.
• Observe instructors and strengthen facilitation quality across the field.
• Collaborate with Instructional Design to align curricula with business priorities.
• Track training adoption, effectiveness, and impact and translate insights into recommendations.

Skills

Facilitation

Coaching

Learning & Development

Stakeholder management

LMS

Education

Bachelor’s Degree or relevant experience in Learning & Development

Tools

LMS

Job description

Tailored Brands, Inc. is seeking an experienced Learning & Development professional to lead in-person and virtual training across zones and brands.

You will drive onboarding for new stores, deliver District Manager training, and partner with field leaders to close adoption gaps while supporting capability development. The role requires 8+ years in retail training, strong facilitation skills, and a deep understanding of retail operations.