Field Training Manager

McDonald's; Pawtucket (RI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Starting Pay $22 per hour

Vacation and Sick Time

Travel Reimbursement

Tuition Reimbursement

Bonuses

Industry Leading Training and Developm

Job summary

McDonald's is seeking a Field Training Manager to develop people, strengthen operational execution, and ensure teams deliver an exceptional guest experience across restaurants in the region.

This is a hands-on, field-based leadership role requiring travel between restaurants to train General Managers, shift leaders, and crew while upholding company standards and delivering consistent results.

Qualifications

• 3+ years of restaurant management experience in fast-food, quick-service, or fast-casual operations.
• Proven ability to train, coach, and develop restaurant employees and managers.
• Excellent communication and presentation skills.
• Strong leadership and interpersonal skills.
• Highly organized with the ability to manage multiple locations and priorities.
• Comfortable working in a fast-paced environment and spending significant time in restaurants.

Responsibilities

• Conduct new-hire, cross-training, leadership, and operational training in restaurants.
• Coach restaurant leadership teams on staffing, scheduling, labor management, food quality, service, and restaurant execution.
• Ensure restaurants follow company operating procedures, food-safety standards, cleanliness, and brand standards.
• Conduct regular field visits to observe operations, identify gaps, and coach teams.
• Assist with rollout of new menu items, equipment, technology, procedures, promotions, and company initiatives.
• Develop high-potential employees and managers for career advancement.
• Monitor training completion and maintain training records.
• Travel regularly between assigned restaurant locations.

Skills

Restaurant management

Training & coaching

Communication

Leadership

Organization

Travel readiness

Job description

Field Training Manager

Starting Pay $22 per hour

We are looking for a Field Training Manager to support the success of our fast-food restaurants by developing people, strengthening operational execution, and ensuring our teams consistently deliver an exceptional guest experience.

This is a hands-on, field-based leadership position. The Field Training Manager will travel between restaurants to train and coach General Managers, Assistant Managers, shift leaders, and crew members while ensuring company standards are consistently followed.

What You'll Do:

• Conduct new-hire, cross-training, leadership, and operational training in restaurants.


• Coach restaurant leadership teams on staffing, scheduling, labor management, food quality, service, and restaurant execution.


• Ensure restaurants consistently follow company operating procedures, food-safety standards, cleanliness requirements, and brand standards.


• Conduct regular field visits to observe operations, identify performance gaps, and provide hands-on coaching.


• Assist with the rollout of new menu items, equipment, technology, procedures, promotions, and company initiatives.


• Develop high-potential employees and managers for career advancement.


• Monitor training completion and maintain accurate training records.


• Travel regularly between assigned restaurant locations.

What We Are Looking For:

• 3+ years of restaurant management experience, preferably in fast food, quick-service, or fast-casual operations.


• Proven ability to train, coach, and develop restaurant employees and managers.


• Excellent communication and presentation skills.


• Strong leadership and interpersonal skills.


• Ability to build trust and credibility with restaurant teams.


• Highly organized with the ability to manage multiple locations and priorities.


• Comfortable working in a fast-paced environment and spending significant time in restaurants.

What We Offer:

• Starting Pay $22 per hour


• Vacation and Sick Time


• Travel Reimbursement


• Tuition Reimbursement


• Bonuses


• Industry Leading Training and Development


• Health Insurance

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

McDonald's Corporation and McDonald's USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.