Field Training & Business Growth Lead

The Cleaning Squad; Temecula (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Free food & snacks

Free uniforms

Home office stipend

Opportunity for advancement

Job summary

The Cleaning Squad is seeking an experienced Training & Business Development Lead to help grow our field team and support company expansion. This hands-on leadership role blends employee training, quality assurance, field operations, customer relationships, and business development.

The ideal candidate enjoys teaching, communicates confidently with customers, and can identify opportunities to expand service offerings while maintaining high cleaning standards across our residential and commercial

Qualifications

• Experience in professional residential, commercial, janitorial, or post-construction cleaning.
• Previous experience training, mentoring, supervising, or leading employees.
• Strong verbal and written communication skills.
• Confidence interacting directly with customers and business decision-makers.
• Strong attention to detail and an ability to recognize quality issues.
• Ability to teach procedures clearly and constructively.
• Strong organizational and problem-solving skills.
• Comfort working independently as well as leading others.
• Basic computer and smartphone proficiency.
• A valid driver’s license and reliable transportation.
• Experience in sales, estimating, account management, construction, property management, or business development is desirable but not required.

Responsibilities

• Train and onboard new Professional Cleaners in procedures, safety, equipment use, and customer-service standards.
• Provide hands-on instruction and coaching in the field.
• Evaluate employee performance and identify opportunities for additional training.
• Work with Leads and Supervisors to improve cleaning quality, consistency, efficiency, and accountability.
• Reinforce company SOPs and service standards.
• Assist with developing training materials and field processes.
• Introduce employees to specialty services and equipment as appropriate.
• Provide constructive feedback and help employees develop their skills and confidence.
• Meet with prospective residential and commercial clients when onsite assessments are required.
• Develop relationships with property managers, contractors, businesses, and other prospective clients.
• Identify additional services that may benefit existing customers.
• Follow up on business opportunities and help convert qualified prospects into customers.
• Represent The Cleaning Squad professionally at customer locations, networking opportunities, and community events.
• Assist management in developing new service opportunities and expanding existing customer relationships.
• Build positive relationships with new and existing clients.

Skills

Training

Leadership

Communication

Field operations

Quality assurance

Problem solving

Organization

Driver's license

Customer relations

Mentoring

Job description

The Cleaning Squad is seeking an experienced Training & Business Development Lead to help grow our field team and support company expansion. This hands-on leadership role blends employee training, quality assurance, field operations, customer relationships, and business development.

The ideal candidate enjoys teaching, communicates confidently with customers, and can identify opportunities to expand service offerings while maintaining high cleaning standards across our residential and commercial