Field Telecom Technician – Installations & Service

ledcor; Sacramento (CA); On-site; USD 53,000 - 73,000; Full time

Job summary

Ledcor Technical Services is seeking a Field Operations Technician to perform restoration, maintenance, and installation. You will conduct MACD work on Nokia, Infinera and Ciena gear and test circuits with OTDR, delivering reliable service and customer satisfaction.

Role requires hands‑on field experience, ability to work independently, travel with a company vehicle, and adherence to Ledcor safety standards. A technical diploma is preferred and strong communication is essential.

Qualifications

• Five plus years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling.
• Customer-focused attitude with integrity, empathy, and sincerity.
• Degree or diploma from a technical college would be preferred.
• Strong knowledge of Microsoft Office suite.
• Experience working in the field independently and thriving in a dynamic environment.
• Clear and efficient verbal and written communication skills.

Responsibilities

• Deliver a high‑quality, customer‑focused service experience to every client.
• Resolve customer issues calmly and professionally using effective de‑escalation techniques.
• Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment.
• Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity.
• Follow Ledcor's safety standards and ensure proper use of vehicles, tools, and equipment at all times.
• Will be expected to travel with a company provided vehicle.

Skills

Telecom experience

MS Office

Independent field work

Customer-focused

Verbal & written comms

Education

Technical college degree

Tools

Microsoft Office

Job description

Ledcor Technical Services is seeking a Field Operations Technician to perform restoration, maintenance, and installation. You will conduct MACD work on Nokia, Infinera and Ciena gear and test circuits with OTDR, delivering reliable service and customer satisfaction.

Role requires hands‑on field experience, ability to work independently, travel with a company vehicle, and adherence to Ledcor safety standards. A technical diploma is preferred and strong communication is essential.