Field Telecom Technician: Install & Repair

Colonial Group; Ashtabula (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

Colonial Group is seeking a Customer Service Technician to install and repair residential and business communications services across multiple technologies. You will train with specialized tools and test equipment, recommend solutions, and work on both buried and aerial plant requiring pole climbing and ladder use.

You will operate company vehicles and follow safety procedures in all environments. The role requires a high school diploma or GED, a valid driver’s license, and willingness to

Qualifications

• High School Diploma or GED is required.
• Possess a valid driver’s license with a safe driving record.
• Willingness to complete required safety training.
• Two-year technical degree in computers or electronics is a plus.

Responsibilities

• Install and repair residential and business services (phone, internet, video).
• Train with tools and test equipment for multiple technologies.
• Recommend products and services to meet customer needs.
• Work on buried and aerial plant; climb poles and ladders as needed.
• Safely operate and maintain company vehicle; perform on-site and off-site tasks.
• Complete safety training and follow all safety standards.

Skills

Basic technology skills

Math skills

Valid driver’s license

Color discrimination

Safety training

Education

High School Diploma or GED

Two-year technical degree in computers/electronics

Tools

Test Equipment

Ladders

Hand and Power Tools

Vehicle operation

Job description

Colonial Group is seeking a Customer Service Technician to install and repair residential and business communications services across multiple technologies. You will train with specialized tools and test equipment, recommend solutions, and work on both buried and aerial plant requiring pole climbing and ladder use.

You will operate company vehicles and follow safety procedures in all environments. The role requires a high school diploma or GED, a valid driver’s license, and willingness to