Field Telecom Technician – Coax & Fiber On-Call

Astound; Austin (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life and STD

Paid Time Off

Floating Holiday

Tuition reimbursement

Employee discounts

Job summary

The role involves detecting outages, emergency restoration, documentation, and operating field equipment. Requires 2+ years telecom field experience, a valid driver’s license, and strong communication and problem-solving skills.

Qualifications

• Requires 2+ years of hands-on telecom field work, cabling, construction or utilities (coax, fiber, or electrical).
• Must have a valid driver’s license and satisfactory driving record.
• Strong communication skills (verbal and written) and basic computer skills.
• Ability to read and interpret maps; aptitude to learn needed skills.
• Bucket certified; Ohm’s; able to work in field conditions and lift up to 75 lbs.

Responsibilities

• Maintain and repair aerial and underground coax and fiber infrastructure.
• Detect, troubleshoot and resolve outages for data, video, and telephone services.
• Participate in 24/7 on-call rotation and emergency restorations.
• Prepare documentation such as work orders and daily logs.
• Operate bucket trucks, ladders and field equipment to install or repair cabling.

Skills

Hands-on telecom field work

Customer service

Reading maps

Problem solving

Time management

Teamwork

Working alone

Education

High school diploma or equivalent

Tools

Bucket truck operation

Ladder safety

Cable splicing

Job description

The role involves detecting outages, emergency restoration, documentation, and operating field equipment. Requires 2+ years telecom field experience, a valid driver’s license, and strong communication and problem-solving skills.