Outside Plant Technician

Astound; Austin (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision, life and STD

Paid Time Off

Floating Holiday

Tuition reimbursement

Employee discounts

Job summary

The role involves detecting outages, emergency restoration, documentation, and operating field equipment. Requires 2+ years telecom field experience, a valid driver’s license, and strong communication and problem-solving skills.

Qualifications

• Requires 2+ years of hands-on telecom field work, cabling, construction or utilities (coax, fiber, or electrical).
• Must have a valid driver’s license and satisfactory driving record.
• Strong communication skills (verbal and written) and basic computer skills.
• Ability to read and interpret maps; aptitude to learn needed skills.
• Bucket certified; Ohm’s; able to work in field conditions and lift up to 75 lbs.

Responsibilities

• Maintain and repair aerial and underground coax and fiber infrastructure.
• Detect, troubleshoot and resolve outages for data, video, and telephone services.
• Participate in 24/7 on-call rotation and emergency restorations.
• Prepare documentation such as work orders and daily logs.
• Operate bucket trucks, ladders and field equipment to install or repair cabling.

Skills

Hands-on telecom field work

Customer service

Reading maps

Problem solving

Time management

Teamwork

Working alone

Education

High school diploma or equivalent

Tools

Bucket truck operation

Ladder safety

Cable splicing

Job description

## Outside Plant TechnicianApply: TX- Austin, TX: Full time: Posted Today: JR-000908* This is a hands-on, field-based role focused on maintaining and repairing aerial and underground coax and fiber infrastructure. The technician will work outdoors daily using bucket trucks, ladders, and hand tools to restore service, perform preventative maintenance, and support network reliability.* The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone.* This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing.* The BNT I is required to maintain documentation as needed.* This role participates in a 24/7 on-call rotation.* Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference.* Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damageWhat You Bring to the Table:* Requirements/Qualifications* Education: High school diploma or equivalent* 2+ years of hands-on experience in telecom field work, cabling, construction, or utilities (coax, fiber, or electrical)* Maintain satisfactory driving record and have a valid driver's license* Customer Service* Communication (verbal, written)* Basic Computer Skills* Aptitude to learn to skills* Problem solving* Time Management* Teamwork* Working alone* Ability to read and interpret maps* Bucket Certified; Ohm’s* Understand the Outside PlantPhysical Requirements:* Ability to lift and carry up to 75 lbs* Work performed in both climate‐controlled and non‐climate‐controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles* Prolonged standing, walking, sitting, and driving required* Ability to safely climb and work from ladders for extended periods of time* Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level* Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding* Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment* Monitor, record and repair cable leakage, complying with applicable regulations* Observe and assist co-workers with fiber splicing activities* Complete and distribute required documentation, such as work orders and daily logs* ### Install, replace, and repair coaxial and fiber optic cabling, including aerial and buried plant* ### Perform pole transfers, span replacements, and drop repairs* ### Operate bucket trucks, ladders, and field equipment* Participation in a 24/7 on-call rotation* Other duties as assigned***We're Proud to Offer a Comprehensive Benefits Package Including:**** 401k retirement plan, with employer match* Insurance options including: medical, dental, vision, life and STD insurance* Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization* Floating Holiday: 40 hours per year* Paid Holidays: 7 days per year* Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws* Tuition reimbursement program* Employee discount program\\*Benefits listed above are for regular full-time positionThe base pay in Texas for this position is $26.00-$35.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.***Our Mission Statement:******\\* Take care of our customers******\\* Take care of each other******\\* Do what we say we are going to do******\\* Have fun****Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.*