Field Technology Specialist

Ruscilli Construction; Dublin (OH); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

HSA

Basic Life Insurance

Wellness Program

PTO/Vacation

Referral Program

Professional Development Assistance

Weekly Pay

ESOP

Performance Based Bonus Opportunities

Job summary

Ruscilli Construction is seeking a Field Technology Specialist to serve as the primary IT resource for field operations, split between the corporate office and active jobsites. You will deploy, configure, and support technology used on construction projects and remote locations, and provide onsite technical assistance when remote support is not sufficient.

The role requires regular travel to jobsites to install equipment, troubleshoot issues, and ensure teams have secure access to tools.

Qualifications

• Bachelor-level skills in IT; strong troubleshooting across hardware, software, networking, and connectivity.
• Experience supporting field personnel, construction tech, or remote locations considered a plus.
• Familiarity with Microsoft 365, Windows devices, wireless networking, and basic networking concepts required.
• Comfort using hand and power tools for mounting displays and installing equipment.
• Strong customer service, communication, and organizational skills are essential.

Responsibilities

• Deploy, configure, and support jobsite technology, including networking equipment, conference room systems, printers, security cameras, and workstation hardware.
• Transport, install, and maintain technology equipment at active construction projects and remote locations.
• Provide onsite technical support when remote assistance is insufficient, reducing downtime.
• Troubleshoot and resolve hardware, software, networking, and connectivity issues; escalate complex issues as needed.
• Assist with technology deployment and workstation setup for HQ move and future office expansions.
• Manage and maintain IT inventory, including tracking, deployment, returns, and lifecycle management.
• Perform equipment refreshes, workstation replacements, and jobsite relocations.
• Ensure deployments adhere to IT standards, approved configurations, and guidelines for consistency and security.
• Coordinate with project teams to assess technology needs and ensure sites are properly equipped throughout the project lifecycle.

Skills

Troubleshooting

Customer service

Communication

Organizational skills

Travel readiness

Education

College certificate or degree

Trade school training

Tools

Microsoft 365

Windows OS

Cisco Meraki

Job description

Please submit any inquiries regarding this open position to [e-mail] only, all inquiries sent to others within the Company will NOT be considered.

Summary of Job Responsibilities:

The Field Technology Specialist will divide their time between the corporate office and construction jobsites, serving as the primary IT resource for field operations. This role is responsible for deploying, configuring, maintaining, and supporting technology used on construction projects and remote locations, while also providing onsite technical assistance when issues cannot be resolved remotely. The position requires regular travel to jobsites to install equipment, troubleshoot technology issues, and ensure project teams have reliable and secure access to the tools needed to perform their work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Primary Responsibilities

• Deploy, configure, and support jobsite technology, including networking equipment, conference room systems, printers, security cameras, and workstation hardware.
• Transport, install, and maintain technology equipment at active construction projects and remote office locations.
• Provide onsite technical support when remote assistance is not sufficient, minimizing employee downtime and reducing unnecessary travel to the office.
• Troubleshoot and resolve hardware, software, networking, and connectivity issues, escalating complex issues to the IT team as needed.
• Assist with technology deployment and workstation setup as part of the headquarters move and future office expansion projects.
• Manage and maintain IT inventory, including equipment tracking, asset deployment, returns, and lifecycle management.
• Perform equipment refreshes, workstation replacements, and jobsite technology relocations.
• Ensure jobsite technology deployments adhere to established IT standards, approved configurations, and equipment guidelines to maintain consistency, security, and reliability across projects.
• Coordinate with project teams to assess technology needs and ensure sites are properly equipped throughout the project lifecycle.
• Support other IT initiatives and projects as assigned.

This position is a hybrid field-based role that requires regularly working from the corporate office, active construction jobsites, and other company locations. Time will typically be split between office-based planning and support activities and onsite technology deployment, troubleshooting, and project support. Travel throughout the region is a routine and essential function of the position.

This person will split their time between the office and active jobsites and will serve as the primary IT resource supporting our field teams. The role will focus on deploying, configuring, and supporting technology used on construction projects, as well as providing onsite technical assistance when issues cannot be resolved remotely.

Additional Requirements

• Associate degree, technical certification, trade school training, or equivalent hands-on experience in Information Technology, Networking, Electronics, Construction Technology, or a related field preferred.
• 2-5 years of experience supporting technology, networking, AV systems, telecommunications, field service operations, or construction technology.
• Strong troubleshooting skills for computers, mobile devices, printers, networking equipment, and connectivity issues.
• Working knowledge of Microsoft 365, Windows devices, wireless networking, and basic networking concepts.
• Comfortable using hand and power tools to mount displays, install equipment, assemble racks, and perform light technology-related installation work.
• Strong customer service, communication, and organizational skills.
• Ability to work independently, prioritize competing requests, and manage multiple jobsites.
• Experience supporting field personnel, construction projects, or remote locations preferred.
• Relevant certifications (CompTIA A+, Network+, Microsoft, Cisco Meraki, etc.) preferred but not required.
• Valid driver's license and ability to travel regularly to jobsites throughout the region.
• Ability to lift and move technology equipment as required.

EDUCATION and/or EXPERIENCE

Four-year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

• HSA
• Basic Life and AD&D Insurance
• Wellness Program
• PTO/Vacation
• Referral Program
• Professional Development Assistance

Compensation package

• Weekly Pay
• Employee Stock Ownership Plan- ESOP
• Performance Based Bonus Opportunities

Schedule

• 8-hour shift
• Monday to Friday
• In office

Location

• This position is a hybrid field-based role that requires regularly working from the corporate office, active construction jobsites, and other company locations.

Ruscilli is an Equal Employment Opportunity Employer.