Field Technician Starlink/Dish Network

SOUTHERN STAR; Pflugerville (TX); Sur place; USD 47 000 - 85 000; Plein temps

Avantages offerts par ce poste

401K

Paid Time Off

Life Insurance

Company Vehicle

Device Plan

Employee Discounts

Résumé du poste

Southern Star is hiring for a field technician role focused on installation and service of DISH TV, Starlink Internet, and home entertainment products. The position offers paid training, a clear path to higher earnings through bonuses and commissions, and a company vehicle after training.

Prospects may earn $50k–$85k+ in the first year, with an initial base hourly rate and built-in bonuses. Travel up to 20% is required to service customers; benefits include 401K, PTO, life insurance, and a

Qualifications

• Strong technical knowledge for field installation and service.
• Excellent customer service and communication skills.
• Ability to upsell products and services during install.
• Willingness to travel up to 20% of the time; clean background is required.

Responsabilités

• Install DISH systems and upsell products/services.
• Provide customer support and ensure satisfaction during service visits.
• Maintain safety while scaling ladders up to 38 ft and navigating crawl spaces.
• Represent the company professionally and adhere to schedules.

Connaissances

Technical skills

Customer service

Sales

Communication

Background check

Travel up to 20%

Safety awareness

Outils

DISH systems

Smartphone device plan

Description du poste

Training/Base pay rate of $19.00 per hour. The Base rate increases by .50 upon completion of training.

We have a Guaranteed Hourly Rate of $23.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.

If your post-training base rate, plus bonuses and commission don’t bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher!

Schedule:

This position requires working 5 days a week, which includes working on holidays. Your designated days off each week will be Sunday and Monday.

Bonus Opportunity:

Earn a Trained and Active Bonus of $1500.00, half of which you receive at approximately 60 days and the other at approximately 6 months.

About Us:

At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.

Compensation:

• Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
• Performance Incentives: Boost your earnings with performance bonuses.
• First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
• Experienced Technicians: Earn between $60,000 - $85,000+ annually.

Training and Growth:

• Paid Training: Comprehensive training to ensure your success.
• Support: Continuous support to help you achieve your career goals.
• Retirement: 401K plans.
• Paid Time Off: Generous paid time off.
• Life Insurance: Company paid $25,000 life insurance policy.
• Company Vehicle: Provided upon completion of training.
• Device Plan: Monthly stipend for using your own smartphone.
• Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.

Role Requirements:

• Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
• Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
• Communication: Excellent communication and customer service skills.
• Sales: Successfully upsell products and services to customers while installing DISH systems.
• Must have a clear Background, Drug Screen and Motor Vehicle Record

Join Us:

Become a part of Southern Star and transform the way customers experience home entertainment.