Field Technician, Rental

careers-altorfer; Cedar Rapids (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

careers-altorfer is seeking a field service technician in Cedar Rapids, IA, to perform maintenance, diagnosis, and repairs on construction and aerial equipment. The role includes pickup/delivery duties, completing paperwork, and maintaining strong customer relations.

Applicants should have 2+ years of related experience, knowledge of gas/diesel engines, hydraulics, and electrical systems, and be able to lift 75 lbs.

Qualifications

• Two or more years of related work experience.
• Good understanding of gas and diesel engines, hydraulic and electrical systems.
• Self-starter, organized, with strong customer service orientation.
• Must lift up to 75 lbs and have a valid driver's license with clean record.
• Computer literacy; familiarity with Microsoft Office Suite.
• Ability to follow safety rules and wear safety equipment.
• Excellent planning and organizational skills; team oriented.
• Willing to respond to callouts, overtime and weekend work as needed.

Responsibilities

• Provide maintenance, diagnosis, and repairs on allied construction and Aerial work platform equipment.
• Deliver and pick up equipment as needed and complete related paperwork.
• Maintain service-oriented relationships with customers and provide excellent service.
• May perform other related duties as requested or assigned.

Skills

Gas and diesel engines

Hydraulic systems

Electrical systems

Customer service orientation

Organization & planning

Teamwork

Safety compliance

Microsoft Office familiarity

Communication skills

Driving & record

Education

High School Diploma or equivalent

Job description

Working Hours/Days

7:00 AM – 4:00 PM Monday- Friday, Saturdays and overtime as needed

Basic Duties

• Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and Aerial work platform equipment.
• Responsible for picking-up and delivering equipment when necessary.
• Complete associated paperwork.
• Establish and maintain service-oriented working relationship with customers.
• Provide excellent customer service to all customers.
• May perform other related duties as requested and/or assigned.

Qualifications

• Two or more years of related work experience.
• Must have a good understanding of gas and diesel engines, hydraulic and electrical systems.
• Must be a self-starter, organized, with strong customer service orientation.
• Automotive and Industrial Maintenance Technicians are encouraged to apply.
• Must be able to lift 75 lbs.
• Computer literacy required. Must be familiar with programs such as Microsoft Office Suite.
• Ability to follow all safety rules and wear proper safety equipment.
• Excellent planning & organizational skills are needed.
• Must take initiative, be team oriented and willing to adapt to change.
• Ability to respond to callouts, work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• High School Diploma or equivalent is required.
• Must possess a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate

Physical Requirements/Working Conditions

This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis walk, bend and lift up to 75 lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.