Field Technician, Physical Security & Cabling

Socket.dev; Lisle (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Work-life balance

Time off

Job summary

Heartland Business Systems is seeking a developing technical professional to install, configure, and support video surveillance, access control, and low voltage cabling systems. You will work with the Foreman and Project Manager, traveling to customer sites as needed to ensure successful deployments.

The role requires 1–3 years of relevant experience, an Associate degree or equivalent, and a valid driver’s license. You’ll mentor junior technicians and help maintain quality and safety standards.

Qualifications

• 1-3 years experience with Access Control, Surveillance, and/or Low Voltage Cabling systems and hardware/software.
• Associates Degree or Equivalent Experience.
• Valid Driver’s License required.
• Microsoft Office Suite proficiency.
• Basic computer knowledge.
• Able to use basic hand and power tools.
• Outcome-focused mindset and strong prioritization.
• Team player with professional demeanor.

Responsibilities

• Install, configure, and support video surveillance, access control, structured cabling, and related systems.
• Work with increased independence and limited supervision.
• Interpret drawings, specs, and installation requirements to complete tasks.
• Troubleshoot field installation and system issues.
• Coordinate with Foreman, Project Manager, customers, and onsite trades.
• Maintain quality, safety, and installation standards.
• Assist with testing, commissioning, and validation of installed systems.
• Support training and mentoring of less experienced technicians.
• Identify risks and escalate as needed.
• Document work, time, and materials accurately.
• Provide professional service and positive customer experience.
• Travel frequently to customer sites (local, regional, occasional overnight).
• Meet annual billable hour goals as defined.

Skills

Access Control

Surveillance

Low Voltage Cabling

Hand Tools

Power Tools

Team Player

Prioritization

Education

Associates Degree or Equivalent Experience

Tools

Microsoft Office

Job description

Heartland Business Systems is seeking a developing technical professional to install, configure, and support video surveillance, access control, and low voltage cabling systems. You will work with the Foreman and Project Manager, traveling to customer sites as needed to ensure successful deployments.

The role requires 1–3 years of relevant experience, an Associate degree or equivalent, and a valid driver’s license. You’ll mentor junior technicians and help maintain quality and safety standards.