Low Voltage Technician I

Heartland Technology Group; Little Chute (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Heartland Technology Group in Little Chute, Wisconsin is looking for an entry-level technical role to assist with the installation and implementation of security solutions including video surveillance and access control. You will work with project teams to ensure quality standards are met while maintaining a positive customer experience.

The position requires a High School Diploma and offers opportunities to develop technical skills through hands-on experience. This role demands frequent local travel with a focus on customer satisfaction and professional integrity.

Qualifications

• High School Diploma or equivalent.
• Valid Driver's License.
• Basic computer skills.
• Ability to use hand tools and power tools.

Responsibilities

• Assist with installation and implementation of security solutions.
• Perform cable pulling and device installation.
• Follow project drawings and installation instructions.
• Troubleshoot installation issues.
• Maintain documentation related to work and materials.
• Communicate with customers and team members.

Job description

Heartland Technology Group

Position Summary

This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members, building technical proficiency while executing assigned tasks with quality and professionalism. The role maintains quality standards and provides a positive customer experience.

Roles and Responsibilities / Essential Functions

• Install and support the implementation of video surveillance, access control, structured cabling, and related low‑voltage systems under supervision.
• Perform cable pulling, terminations, mounting, device installation, and equipment setup.
• Read and follow project drawings, scopes of work, and installation instructions.
• Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
• Troubleshoot basic installation issues and escalate more complex issues appropriately.
• Coordinate effectively with the Foreman, Project Manager, and other team members to support project execution.
• Maintain accurate documentation related to time, materials, and completed work.
• Communicate professionally with customers, contractors, and internal teams.
• Demonstrate a commitment to quality workmanship and customer satisfaction.
• Continue developing technical knowledge and field installation skills.
• Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs.
• Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements

Competencies

• Accountability: willingness to accept responsibility.
• Active Listening: actively attends to, conveys, and understands the comments and questions of others.
• Adaptability: ability to fit into a changing working environment.
• Communication, Oral: communicates with economy and clarity, actively engaging in conversations to clearly understand others' message and intent and receive and process feedback.
• Customer Oriented: desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust.
• Decision Making: selects an effective course of action while controlling resources and expenditures.
• Problem Solving: recognizes courses of action to handle problems or potential problems and applies contingency plans to solve those problems.
• Working Under Pressure: maintains composure when exposed to stress.

Preferred Experience

• Experience with Access Control systems and associated hardware/software.
• Experience with Low Voltage Cabling, Construction and/or Electrical Field.

Required Skills, Education, and/or Certifications

• High School Diploma or equivalent.
• Valid Driver's License.
• Computer Skills: Microsoft Office Suite (Basic knowledge of computers).
• Able to use basic hand tools and power tools.

Equal Opportunity Employer - Including Disabled and Veterans.