Field Technician: Paid Training, Vehicle & Growth

Midcontinent; Crookston (MN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Paid training

Quarterly bonuses

Free & discounted fiber internet & TV

Job summary

Midco is seeking a Field Technician to install, maintain, and troubleshoot services for residential and business customers. You will work with cutting-edge technology to deliver great customer experiences and value for customers’ needs.

No experience required; paid training provided. Responsibilities include on-site installations, repairs, and customer education, with opportunities for advancement and bonuses.

Qualifications

• High School diploma or GED is required.
• Valid driver's license with a clean driving record is required.
• Complete Midco First Time Right (FTR) certification within 90 days of hire.

Responsibilities

• Conduct accurate and comprehensive technical evaluations of properties for service feasibility.
• Perform voice, video, and data installations and service changes in homes and businesses.
• Troubleshoot and repair services from the tap to CPE, ensuring optimal signal levels.
• Promote Midco’s services and educate customers on proper use, including add-ons and online help.
• Log all work orders and customer interactions to ensure requests are addressed.
• Mentor and train team members, cross-train on additional services, and maintain safety standards.

Skills

Problem solving

Customer interaction

Communication

Education

High School diploma or GED

Job description

Midco is seeking a Field Technician to install, maintain, and troubleshoot services for residential and business customers. You will work with cutting-edge technology to deliver great customer experiences and value for customers’ needs.

No experience required; paid training provided. Responsibilities include on-site installations, repairs, and customer education, with opportunities for advancement and bonuses.